The vast majority of things that happen in your organization are good. Otherwise your company would go out of business. But most managers think their job (and it's a part they hate) is to give negative feedback. They have it backwards. The road to be able to give negative feedback and have it be effective is through positive feedback. And we're putting too h ... Show More
Jun 22
How To Work With Competencies
There's an organizational tool, almost always used by Human Resources, called competencies. Even though it's a fairly popular model for thinking about professional development, it's a terrible system we don't recommend. But if you have to use competencies, here's how.
32m 46s
Oct 2023
#213 - Build a Winning Sales Team With Commitment to Practice (Kevin "KD" Dorsey, SVP of Sales and Partnerships @ Bench Accounting)
THREE ACTIONABLE LEADERSHIP TAKEAWAYS Document the What Good Looks Like (WGLL): It's best if it's defined, documented, and demonstrated. Practice should be built into everyone’s week: You get good in practice, You don't get good in the game. Follow leadership methodologies: Behav ... Show More
37m 44s
Jun 2025
Managing Up, One Conversation at a Time
Have you ever realized, mid-project, that you and your boss weren’t aligned on what success looked like or how to get there? Executive coach Melody Wilding explains why getting clear on goals and understanding each other’s working styles is essential, even when you’re already in ... Show More
37m 32s