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Apr 7
30m 24s

Fan Favorite | Profits Production & Grow...

All-Star Dental Academy
About this episode
In this fan-favorite episode, Larry Guzzardo and Alex Nottingham, JD, MBA discuss challenges like insurance pressure, rising costs, and burnout, emphasizing team development, training, and ownership to achieve long-term success and better work-life balance. Resources: All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 
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Yesterday
Objections vs Rejection
Shelly VanEpps and Alex Nottingham JD MBA discuss how patient objections aren’t rejection but opportunities to connect. By addressing concerns like cost, time, fear, and trust with empathy and strong communication, dental teams can improve case acceptance and deliver better patie ... Show More
30m 29s
Apr 14
Culture Conversations
Robyn Reis, Director of All-Star’s Hiring Service, and Alex Nottingham JD MBA explore building intentional workplace culture in dental practices, emphasizing “culture by design,” behavior-based expectations, and effective communication to align teams, improve performance, and sup ... Show More
25m 44s
Mar 31
The Know it All
Alex Nottingham JD MBA and Heather Nottingham explore how to handle “know-it-all” team members and patients. It highlights the role of fear and ego, the importance of a growth mindset, and how leaders can foster a culture of learning through empathy, listening, and non-confrontat ... Show More
28m 21s
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