Robert H. Jackson was not an easy man to know, but "I found being in Robert Jackson's company on the whole a great pleasure," says G. Edward White, author of the new biography Robert H. Jackson: A Life in Judgement.
A longtime ally of Franklin Delano Roosevelt, Jackson served as both Solicitor General and Attorney General before FDR nominated him to the U.S ... Show More
Jan 8
What place do prisons have in democracies?
The idea that prisoners should be treated humanely was discussed by Enlightenment Era aristocrats, "but the idea that they are people who are peers is new," says Yale Law professor Judith Resnik. "As Democratic norms turned us all into equal citizens, equal persons in a jurisdict ... Show More
1h 3m
Nov 2024
MI376: Why Do Great Companies Fail? The Innovator’s Dilemma w/ Shawn O’Malley
In today’s episode, Shawn O’Malley (@shawn_OMalley_) discusses why great companies fail, as outlined by Clayton Christensen in his timeless book, The Innovator’s Dilemma, which was first published in 1997. The Economist actually named it one of the six most important business boo ... Show More
45m 4s
May 2025
3 Traits of Rainmakers: What Top Performers Do Differently | Matt Dixon
In this episode of The Art of Charm, we sit down with Matt Dixon, co-author of The Challenger Sale and The Activator Advantage. In today’s conversation, Matt Dixon reveals why the professionals dominating in today’s market aren’t necessarily the most credentialed, but the most pr ... Show More
1h 15m
Sep 2021
How Is Luxury Customer Service Evolving? | Transforming Luxury
In recent decades, the race to attract and retain customers saw dizzying amounts of money spent on clienteling — the industry term for building a 1 on 1 relationship with customers. Today, for major players of scale with the resources to invest in it, successfully digitising pers ... Show More
36m 54s
Nov 2024
How a Lead Designer Researcher got a 35% salary increase
In this episode, Sarah shares the story of a Lead Design Researcher who got hired with a 35% salary increase. This person, an alumni of Career Strategy Lab, said a that major factor in securing the role was relationships. In the episode, you'll learn the role of relationships in ... Show More
6m 17s
