Charlene’s @helpme2stop mission to transform TTM care comes from her blend of artistry, holistic understanding, and belief that hair can recover. After studying nursing and beginning her career as a hair extension specialist in 1991, she shifted to advanced hair replacement—but quickly rejected traditional methods that required shaving natural hair. Her philosophy became simple: preserve, don’t destroy.
A turning point came when she saw the trauma a client experienced after an aggressive salon treatment. This confirmed her conviction that healing requires gentle, restorative care. Charlene went on to create a groundbreaking, non-destructive method combining advanced extension techniques with hair replacement knowledge. The results were undeniable—her first Trichotillomania client experienced significant regrowth, earning Charlene the nickname “Hair Health Regrowth Expert.” One former client has now maintained remission for over 15 years.
Inspired by her success and volunteer work with LookGoodFeelBetter.org, Charlene asked why medical insurance covered cranial prostheses for chemotherapy patients but not for those with BFRBs. With no existing path, she founded HelpMe2Stop in 2007. Today, through the S.T.R.A.N.D. Network, she continues leading the movement to secure a crucial medical insurance (CPT) code and create lasting institutional change for client-centered, specialized care.
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This episode is brought to you by HabitAware. My Keen2 brings awareness to my trichotillomania by giving my wrist a gentle hug or vibration when I’m doing the scanning behavior. Bring awareness into your life by visiting barbaralally.com/habitaware and use code LALLYLOVE for 10% off sitewide!
Did you know HabitAware also offers virtual peer coaching? This one-to-one peer-based program will coach you through shifting mindset, practicing healthy strategies and creating your personal roadmap to recovery. To work with me, Ellen or Aneela, head over to habitaware.com/coaching today.
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Thank you so much for listening to this episode of Trich Talks.
Begin your journey to self-acceptance with trichotillomania by enrolling in my course, Sharing Our Stories. Sharing Our Stories does a deep dive into your relationship with trichotillomania by using my guided journal, My Trichster Diaries, as our workbook. You can learn more at barbaralally.com