Isobel Ridley is the founder at Lavender Hill, a women’s fashion brand focused on ethically made luxurious staples. Founded in 2013 then now sell exclusively via their Shopify store, turning over around £500,000 a year.
In this episode, Isobel shares how she built a profitable, sustainable fashion brand by focusing on what works—core products, smart use of AI, and old-school PR that still delivers.
Hit PLAY to hear:
- 💡 How focusing on fewer products made Lavender Hill more profitable
- 🧠 The clever ways Isobel uses AI (including ChatGPT!) to run her store smarter
- 🛍️ Why she ditched 3PLs and still fulfills every order in-house
- ✂️ The surprising reason she cut product lines and boosted brand value
- 📰 How traditional PR still drives sales in a digital-first world
- 🔍 The data-driven mindset behind every major business decision she’s made
Key timestamps to dive straight in:
[04:50] "Sustainability Over Excess Colors"
[07:03] In-House Operations Over 3PL
[10:40] "Shifting PR: Magazines to Influencers"
[14:25] Early Struggles of a Business
[18:05] "Adapting Strategies for Profitability"
[21:17] Listen to Isobel’s Top Tips!
Full episode notes here: https://ecmp.info/568
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