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Oct 21
11m 55s

You’ve Been Talking All Wrong in Difficu...

Civility Media
About this episode
In this episode, I’m breaking down the small language habits that secretly make hard conversations harder. Most of us think we’re being clear or kind — but the words we use often fuel defensiveness instead of understanding. I’ll show you how to stop using “you” statements that sound like blame, cut out weak disclaimers that undercut your point, and reframe y ... Show More
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