The traditional call center may soon be a thing of the past. Jessie Zhang is building AI agents designed to replace monotonous human labor and transform how consumers interact with brands. Elad Gil sits down with Jesse Zhang, co-founder and CEO of Decagon, an AI agent company at the forefront of AI customer service. Jesse talks about how Decagon secured larg ... Show More
Aug 6
Chasing Trillion-Dollar Companies, Founder Ambition, Token Budgets, and Regulatory Capture with Sarah & Elad
Is the tech industry moving too quickly, or are founders letting fear of AI labs stunt their ambitions? Sarah and Elad explore the current landscape of artificial intelligence, venture capital, and startup dynamics. They discuss the realities of building multi-trillion-dollar com ... Show More
39m 29s
Jul 23
Building an Autonomous Delivery Experience with DoorDash Co-Founders Andy Fang and Stanley Tang
DoorDash is not just a delivery company. From its inception, co-founders Andy Fang and Stanley Tang operated it as a robotics and autonomy company. Andy and Stanley join Sarah Guo to explain how autonomous tech and AI are reshaping consumer habits, commerce, and delivery. Andy an ... Show More
49m 19s
Jul 2025
Inside the Rise of Agentic AI
In this episode of the DMI podcast, host Will Francis chats with Dikshant Dave, CEO of Zigment, about the fast-evolving world of agentic AI — autonomous AI agents that execute multi-step marketing and sales tasks. Dikshant shares how agentic AI goes beyond basic automatio ... Show More
42m 16s
Oct 2025
Scaling Up Your Agentic AI Marketing Team
Jacob Bank, Relay.app founder and CEO, says the days of building up a huge marketing department might just be over. The Relay.app platform helps teams design and deploy custom AI agents, without losing impact. Bank explains why the old model of hiring is on the way out, why he of ... Show More
42m 36s
Apr 2025
AI Agents: The Truth Behind the Hype
Nicolas de Bellefonds, BCG’s global AI leader, unpacks the myths, challenges, and real potential of AI agents. They can transform how work gets done if companies stop chasing shortcuts, rethink outdated processes, and prepare for the costs and complexity that come with real chang ... Show More
19m 7s
Aug 2024
Reinventing AI Agents with Imbue CEO Kanjun Qiu
In this episode of Gradient Dissent, Kanjun Qiu, CEO and Co-founder of Imbue, joins host Lukas Biewald to discuss how AI agents are transforming code generation and software development. Discover the potential impact and challenges of creating autonomous AI systems that can write ... Show More
48m 37s
Nov 2025
First Time Founders with Ed Elson – This Physicist Is Building AI Droids
Ed speaks with Matan Grinberg, co-founder and CEO of Factory, an AI company focused on bringing autonomy to software engineering. They discuss the long-term future of AI, the role of regulation, and whether or not he’s concerned about an AI bubble. Learn more about your ad choice ... Show More
58m 53s
Aug 2023
Des Traynor - Real Talk about AI and Software - [Invest Like the Best, EP.340]
My guest today is Des Traynor. Des is the co-founder and Chief Strategy Officer of Intercom - a customer service solution that helps businesses answer product questions, offer instant support, and automate sales. The business was founded in 2011 and its products operate within 25 ... Show More
1h 7m
Oct 2024
The Transformative Role of AI Agents in Business with Bobby Hakimi
Bobby Hakimi, Chief Product Officer of Convoso, discusses the significant role of AI agents in contact centers on a podcast with John Golden. These AI-driven technologies are transforming customer service by managing repetitive tasks and providing real-time feedback, allowing hum ... Show More
22m 29s