EXCLUSIVE: MC Sonae's Head of Tech Experimentation, Rafael Pires, reveals how Portugal's leading retailer has been pioneering retail innovation for 9 years straight.
Rafael Pires shares insights live from the VusionGroup Podcast Studio at NRF Europe on:
✅ Why "gut feeling" often beats complex evaluation matrices
✅ How they filter 100+ annual tech initiatives down to executable pilots
✅ The breakthrough in-store analytics that tracks customers like e-commerce
✅ Why autonomous robots + AI will transform retail in the next 10 years
✅ How to balance moonshot experiments with incremental improvements
✅ The culture that allows failure and learning from "hype" technologies
Rare behind-the-scenes look at how a major retailer actually makes technology decisions and manages innovation at scale.
🎯 Essential for: Innovation managers, retail technologists, startup founders, and anyone interested in systematic experimentation.
#RetailInnovation #TechnologyExperimentation #MCSonae #InStoreAnalytics #RetailTech