The “better burger” business has been rapidly expanding across the United States and internationally, with chains like Five Guys and Shake Shack growing at break-neck speed. In response, McDonald’s has tried switching up its own menu to lure back health-conscious customers. But when the pandemic hits and people start tightening their wallets, the better burger business model will be put to the ultimate test. When it comes down to it, how much do people really value quality over cost?
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