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Jul 2025
29m 13s

S19E16: Starbucks Ditches Pickup-Only St...

MANAGEMENT CONSULTED
About this episode
Send us Fan Mail Starbucks is ditching its pickup-only and drive-thru-only stores. CEO Brian Niccol says they “lack warmth” — but is that really the reason? In today’s Thursday Market Outsiders, Namaan and Jenny Rae break down the surprising move and whether it’s a smart brand strategy or a costly operational mistake. Listen in to learn what this shift sig ... Show More
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