logo
episode-header-image
Jul 16
30m 7s

How Starbucks’ CEO is revamping the bran...

Waitwhat
About this episode

Starbucks CEO Brian Niccol made waves this week by announcing a new Return-to-Office mandate for corporate workers. It’s the latest in a string of changes the coffee company is making to restore its position in the US and global marketplace. Hear Niccol explain his revamped brand strategy in this conversation from February of 2025. He shares insights about evolving Starbucks’ business model, tackling the Chinese market, and how AI and tariffs are poised to shape the brand’s future. 

Visit the Rapid Response website here: https://www.rapidresponseshow.com/

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Up next
Aug 21
How design drives successful companies, with Sarah Stein Greenberg
Whether you’re building a new product from scratch, growing your team, or trying to find product market fit, every part of scaling a business has one thing in common. It needs to be well designed. That’s why we’re headed back to school this week – and learning from Stanford d.sch ... Show More
34m 19s
Aug 19
Dating is down. So why is Hinge thriving? with CEO Justin McLeod
As young people report feeling lonelier and less connected than ever, the dating app Hinge is driving its users into real life, human experiences. CEO Justin McLeod returns to Rapid Response to share how the platform is combating digital fatigue amongst users, as well as navigati ... Show More
26m 7s
Aug 16
The bromance that rebuilt Detroit: Dan Gilbert and Mayor Mike Duggan
As we gear up for our 2025 Masters of Scale Summit, we’re revisiting one of the stellar on-stage conversations that happened at the 2024 event. Hear Rocket Companies’ Dan Gilbert and Detroit Mayor Mike Duggan reveal how their unique public-private partnerships have transformed th ... Show More
24m 24s
Recommended Episodes
Jan 2025
Starbucks Ceramic Mugs & Drizzles, Walmart Pay Increases & Amazon’s New Head Of Grocery | Fast Five
In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, and Scratch Event DJs, Chris and Anne discussed:The appointment of Whole Foods CEO Jason Buechel to head up Amazon’s grocery strategy (Source)Whe ... Show More
49m 28s
Jul 9
Starbucks' China Challenge and Decoding Meta's AI Push
Starbucks is looking to sell a stake in its China business, Hershey has a new CEO and Meta hits the gas on AI. Jason Moser and Lou Whiteman discuss: - Starbucks' move to sell part of its China business. - Hershey hires a new CEO. - Meta moves for more talent and invests in eyewea ... Show More
20m 38s
Oct 2024
Starbucks' Mistake Is Your Opportunity
On today’s show we are talking about a service business that used to be on top of its segment in the market.  The company we’re talking about is Starbucks. So it’s no surprise to me that today Starbucks CEO Brian Niccol announced a major drop in both earnings and revenue. They al ... Show More
4m 58s
May 14
Starbucks' Bitter Brew | Back in Black | 2
It’s 2023 and Howard Schultz’s hand-picked successor as CEO is facing trouble. While employees are voting to unionize, competitors are targeting Starbucks’ perceived weaknesses. Dunkin’ and others are beating Starbucks on price, while McDonald’s hopes to beat Starbucks on speed o ... Show More
43m 16s
Nov 2024
Starbucks Teams Up With DoorDash, Wonder Buys Grubhub & Amazon Halts Fertility Project | Fast Five
In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Chris and Anne discussed:Starbucks offering delivery via DoorDash through the Starbucks app (Source)Amazon shutting down a secret ... Show More
41m 31s
Apr 2025
SOTS 2nd Hour: Tariff Updates, Earnings Wrap-up, and Is This Rally Real? – plus: Coca-Cola CEO Talks Results 4/29/25
Fresh news on the tariff front when it comes to potential deals – and hopes of relief for the automakers… Carl Quintanilla, Sara Eisen, and David Faber broke down the latest from the White House, alongside the morning’s biggest earnings stories: from GM pulling guidance and delay ... Show More
42m 32s
Jan 2025
DeepSeek Disrupts, Big Tech Responds
The market was left with more questions than answers about the next era of artificial intelligence. As we wait, the hyperscalers keep spending. (00:44) Jason Moser and Asit Sharma discuss:- The shockwaves of a cheaper, more efficient option in AI compute, and why big tech leaders ... Show More
39m 24s
Aug 2024
The Inside Story of Starbucks’s CEO Drama
Last week, Starbucks ousted its CEO Laxman Narasimhan and replaced him with Brian Niccol, the current leader of Chipotle. Lauren Thomas reports on the dramatic leadership change, as Starbucks struggles to turn around its business and contend with activist investors.   Further Lis ... Show More
21m 8s
Aug 2024
Circle K Owner Wants to Buy 7-Eleven & This Tech CEO Hates AI
Episode 391: Neal and Toby chat about popular design app Procreate stance made against generative AI, led by its CEO. Then, 7-Eleven parent company is offered a buyout by Canadian company Circle K, which could change the face of convenience stores across America and Asia. Next, a ... Show More
29m 56s
Apr 2025
Tariff Label Confusion, Eli Manning's Giants Bid, Starbucks Turnaround
Watch Carol and Tim LIVE every day on YouTube: http://bit.ly/3vTiACF. Matt Day, Bloomberg Technology Reporter, joins to discuss the latest from Amazon as it dismissed confusion around potential tariff labels on products. Bloomberg US Sports Business Reporter Randall Williams expl ... Show More
34m 49s