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Jul 2025
27m 56s

Fashion Tech Boom 2.0

THE BUSINESS OF FASHION
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Oct 14
Who’s to Blame for Bad Customer Service?
A $15,000 mechanical bird named Molly has become an unlikely flashpoint for retail. After pop star Kelly Clarkson accused Brooklyn boutique Art of Play of treating her “like Julia Roberts’ character” in Pretty Woman, the dispute ignited a much bigger debate about customer service ... Show More
29m 2s
Oct 7
The Verdict on Luxury Fashion’s Designer Reset
Fashion's biggest wave of creative-director musical chairs is now a year or so in, and the early read is starting to emerge. Over a dozen major houses have brought in new leadership, and while the broader luxury market is still sluggish, the areas designers can actually move — pr ... Show More
36m 52s
Sep 30
Luxury’s Italian Supply Chain Reckoning Isn’t Over
In 2024, Milan prosecutors uncovered sweatshop-like conditions within the Italian supply chains of major luxury brands, revealing that workers faced degrading living conditions, low pay, and 15-hour workdays. Nearly two years later, despite brands strengthening internal controls, ... Show More
26m 40s
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