When NASA began planning long-term space missions, they realized technical skills weren’t enough — they needed astronauts with emotional intelligence. In this episode, Charles Duhigg shares a surprising story about laughter, connection, and how proving we’re listening can transform relationships, resolve conflict, and build trust.
Source: Supercommunicators: Unlocking the Language of Connection | SXSW 2024
Hosted by Sean Croxton
Follow me on Instagram
Check out the NEW Black Excellence Daily podcast. Available on Apple Podcasts, Spotify, Pandora, and Amazon.