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Jun 2025
28m 59s

Building an AI-Powered, Talent-Friendly ...

Harvard Business Review
About this episode
Over the next four weeks, we're highlighting some of the best conversations from the 2025 HBR Leadership Summit held in April. In this episode, Jane Sun, CEO of Trip.com Group, shares her leadership approach to scaling one of the world’s largest online travel companies. From pioneering the use of AI in customer experience and internal operations to reimagini ... Show More
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