Host: Nadia Cameron - Editor - Marketing | Associate Publisher
At its core, the job of the CMO is to deliver business growth. And if Mi3’s story on marketing jobs recently and what company CEOs want in their marketing hires in 2025 is anything to go by, there is a recalibration back to topline growth rather than just pure cost cutting and efficiency, coming our way – good news for marketers, it seems.
Yet companies are increasingly favouring alternative job titles, such as chief growth officer and chief customer officer, or creating new functional structures and ways of working to set the north star and signal the need for disruptive, transformational growth. At the same time, diversity of marketing remits makes it difficult to understand what levers marketing chiefs will actually control in their pursuit of growth for a business.
In episode three of the CMO Awards podcast, powered by Mi3, three marketing and business luminaries with the mantle of delivering net new approaches to growth, share how they define and pursue that ambition: Lion co-MD and former chief growth officer and CMO, Anubha Sahasrabuddhe; SiteMinder chief growth officer, Trent Innes; and recently installed McCain growth marketing director and former Chobani GM of growth, Olivia Dickinson.
All agree putting ‘growth’ front and centre in job titles sends an unambiguous message as to a company’s intent to pursue new growth opportunities, the whole-of-organisation approach required to get there, and the disruptive nature of what is required. It’s also given each executive the power to make the hard decisions necessary to deliver sustainable growth. In Lion’s case, generational shifts around beer consumption provided a burning platform for change, while in organisations such as Chobani, pursuing agility in product innovation pipelines, again with the aim of following consumer trends, created the path to new growth – even amid fears of cannibalising existing SKUs.
For Innes at Australian hotel management software-as-a-service company, SiteMinder, growth is encapsulated in the phrase ‘win, love and grow’. “It's not just a simple case of winning them. You actually need to love them. And if you actually do that, you have the opportunity to grow with them.”
It’s this thinking that has Innes suggesting marketers too commonly fall into the trap of generating short-term demand instead of thinking about customer lifetime value. “I think marketing has fallen a bit too much into the ‘we're here to create demand’ position… Growth is not demand, it's not sales. It is a team sport, so it has to be across the entire end in business.”
Which is why Innes advises marketers to think like a CEO and to “try to get outside of your lane and think about the broader business … How does the broader business look at marketing, and what role do you play in growth?” he asks. “For marketing leaders moving forward to remain relevant, they're going to have to start thinking like that.”
Dickinson describes growth in three words: “Bold, strategic choices … we're talking bold bets, sharp focus, but really importantly, knowing when to walk away if it doesn't serve the bigger picture,” she says.
Ensuring employees understand Lion’s growth investment is about delivering for future generations is not a won-and-done job, but requires ongoing productivity hunting, is another must for Sahasrabuddhe. “That really helps change your mindset when you are faced with going through the tough choices,” she says. “And there are plenty of tough choices, but they're in service of growth, which gives you a very clear why.”
This CMO Awards podcast series is hosted by Nadia Cameron, associate publisher and editor of marketing at Mi3, plus program lead for the CMO Awards.
See omnystudio.com/listener for privacy information.
See omnystudio.com/listener for privacy information.