logo
episode-header-image
Apr 2025
28m 3s

How to help someone who doesn’t want you...

TED
About this episode

How do you build a working relationship after you’ve gotten off on the wrong foot? In this episode, Anne and Frances coach a caller who has been brought in to support a team that doesn’t want his help—and doesn’t trust his organization. Together, they brainstorm ways to reset the partnership, offer genuine support, and fix a broken system from the inside out.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts


Hosted on Acast. See acast.com/privacy for more information.

Up next
Oct 5
Unlocking Your Power at Work: How to empower others with Hubert Joly
Throughout the Unlocking Your Power at Work series, Anne and Frances have uncovered practical advice for gaining power, building influence, and unleashing the abilities you already have. But once you make it to the top, what do you do with all that power? Hubert Joly is a profess ... Show More
36m 1s
Sep 28
Unlocking Your Power at Work: How to build your financial power with Mrs. Dow Jones
Money can’t buy happiness, but it can buy you the freedom to make powerful choices. Haley Sacks, also known as Mrs. Dow Jones, is the host of the podcast Financial Tea and a bestselling author the Wall Street Journal calls “the financial guru millennials listen to.” In this episo ... Show More
32m 2s
Sep 21
Unlocking Your Power at Work: Why you underestimate your own power with Deborah Gruenfeld
In the modern workplace, hierarchy and power differences are often viewed as problems to solve. But Deborah Gruenfeld has a different perspective: hierarchy is not only essential to organizations, but we actually crave it in our relationships and communities. Deborah is a profess ... Show More
42m 6s
Recommended Episodes
Apr 2025
Sunday Pick: How to mix business and family | Fixable
What to do when your boss is your father-in-law, your colleague is your cousin, and your business partner is also your life partner? In the last episode of the season, Anne and Frances help a frustrated listener discover new ways to help her family business bounce back. She strug ... Show More
33m 39s
Mar 2024
How to outsmart bias at work | Fixable
Have you ever felt like something about your identity was getting in the way of your success? On this episode of Fixable, another podcast from the TED Audio Collective, a listener needs help pushing through the resistance she's facing as a woman navigating a male-dominated workpl ... Show More
36m 11s
Sep 2023
Uber, and how to fix things when trust is broken | Fixable
Trust issues at work? This week, we’re sharing an episode from Fixable, another podcast from the TED Audio Collective, that dives deep into trust and how we can cultivate it at work. In this episode, Frances Frei recounts when she was brought in to help Uber with their massive tr ... Show More
35m 19s
Sep 2025
Quick Fixes: How to level up, job craft, and manage colleagues you can’t stand | Fixable
In this Quick Fixes episode, Anne and Frances work to solve three different callers’ tricky work problems in under 20 minutes. One listener searches for the best way to level up his small business, the next plans to approach their manager about a dramatic role change, and a final ... Show More
19m 19s
Feb 2025
Why you should get good at being bad | Fixable
This is an episode of Fixable, another podcast from the TED Audio Collective. Sometimes the only way to win is by finding the courage to lose. This week on Fixable, Anne and Frances want you to “dare to be bad” in order to free up capacity to excel at more important things. They ... Show More
25m 35s
May 2022
When a Relationship with a Colleague Goes Sour
How do you address a falling-out with a teammate when they either won’t acknowledge you or just lash out? Amy Gallo brings her conflict management expertise to a coaching session for a woman whose project manager and former work friend went from helpful to hostile. The approaches ... Show More
34m 25s
May 2023
Fixable: Nai’a - "How do I get the attention of a distracted manager?"
Nai’a is a product operations manager at an education technology company that has gone through a major restructuring. With a shifting team and a brand new manager, she struggles to make sure her colleagues recognize the value of her work and what she needs to continue achieving s ... Show More
27m 33s
Aug 2023
How to build better relationships at work
Organizations are struggling to build “Capital C” Connection in a world of hybrid teams. I’ve been challenging them, instead, to focus on helping teams build better relationships—one-on-one and on their own terms. This episode offers a series of pointers on how to do this well.Mo ... Show More
7m 52s
Nov 2023
Uber, and how to fix things when trust is broken | Fixable
This is an episode of Fixable, another podcast from the TED Audio Collective. This week, Anne and Frances dive into their area of expertise: trust. Frances recounts the time when she was brought in to help Uber fix their huge trust breakdown. Using Uber as a case study, they expl ... Show More
35m 5s