Eliciting the story behind a patient’s visit to the hospital can lead to better diagnosis and treatment than medical tests alone – and also reveals much of what needs fixing in health care today.
Feb 2025
306 - I Never Thought of it That Way - Mónica Guzmán (rebroadcast)
<p>This episode’s guest is Mónica Guzmán, the author of I Never Thought of It That Way – a book with very practical advice on how to have productive conversations in a polarized political environment via authentic curiosity about where people’s beliefs, opinions, attitudes, and v ... Show More
52m 11s
Jul 2024
How to Respond to Rude Comments
How should you respond to rude comments? Do you say something? And if so, what do you say?
In this episode, I’m revealing 3 ways to respond to rude comments.
Plus, I’m sharing a few common mistakes to avoid that can make these interactions worse instead of better.
You can tur ... Show More
16m 10s