In this episode of Small Business Quick Wins, host Jay Schwedelson discusses three silent killers of small businesses that owners might not be aware of. He provides actionable tips to address these issues and improve customer engagement and sales opportunities.
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Best Moments:
(01:31) The importance of quick follow-up after collecting customer information
(03:27) The impact of form complexity on customer engagement
(05:02) Website loading speed and its effect on customer retention
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