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Aug 2024
41m 54s

Build Authentic Patient Relationships an...

Kevin St.Clergy | MedPB
About this episode
Many audiologists struggle to create meaningful connections, often leaving patients feeling like just another number in a busy schedule. Having experienced impersonal care, Ted Rubin found it refreshing when his new doctor took the time to listen, making him feel truly valued. This reinforced his Return on Relationship (ROR) concept, underscoring the value o ... Show More
Up next
Jan 2025
Positive Psychology in Audiology: Science-Backed Strategies for Happier Professionals | Stephanie Harrison
Balancing long hours and multiple responsibilities often leaves audiologists and practice owners exhausted, making it difficult to enjoy both work and personal time. After facing her own struggles with unhappiness, Stephanie Harrison discovered the power of positive psychology an ... Show More
35m 30s
Jan 2025
Mastering Tough Conversations: Actionable Tools for Practice Growth | Gene Hammett
Audiologists and practice owners often avoid tough conversations about underperformance or conflict, leading to unresolved issues and workplace tension. Addressing these challenges is key to improving team dynamics, retaining talent, and fostering practice growth. After a decade ... Show More
46 m
Dec 2024
Guy Kawasaki: How Technology is Making Hearing Care Accessible for All
Many patients avoid hearing aids due to the stigma of aging, so audiologists must promote their acceptance and leverage technology to drive innovation and improve patient care. Guy Kawasaki lost his hearing to Meniere’s disease and underwent a cochlear implant, which transformed ... Show More
33m 33s
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