logo
episode-header-image
Sep 2023
1h 2m

What We Learned by Surveying 500+ Agenci...

Teamwork.com
About this episode

Over 500 agencies surveyed.  

Agencies from around the world with different specialities: marketing, creative, web development & PR agnecies included.

Agencies of all sizes, from those with less than 10 to those with more than 500 employees.

The team here at Teamwork.com recently partnered with Audience Audit, a research agency who focuses on this sort of analysis for agencies themselves, to take on an extensive analysis of the state of agency operations.

In The State of Agency Operations Report, you'll find insights into how you as an agency leader (and your company) benchmark against your peers in key areas:

  • client churn
  • time-tracking effectiveness
  • billable utilization rates
  • over-servicing clients, and
  • your approach to new AI tools


This week, we brought 3 panelists onto the Agency Life monthly livestream to discuss some of the key findings in a roundtable discussion & this week you'll get a chance to listen in if you didn't get a chance to join the discussion live.


Connect with each of the panelists here:

Susan Baier, Founder of Audience Audit

Gray MacKenzie, Co-Founder of ZenPilot

Nicole Pereira, Founder of  CULTURISH


Download your copy of the report here:

The State of Agency Operations Report

Want to get more content to support your agency life?

Subscribe to the Agency Life newsletter, check out past episodes & find more content at teamwork.com/agencylife.

This podcast is brought to you by Teamwork.com.

Up next
Dec 2024
The Culture Killing Habit You’ve Gotta Stop w/ Cas Majid
As the saying goes, “Culture eats strategy for breakfast.”  But what if you’re killing your culture without even realizing it? Cas Majid, multiple-time agency founder & CEO of Wow Group, an agency to agencies, found himself in a similar situation.  Realizing where one leadership ... Show More
38m 3s
Nov 2024
The AI Opportunity Your Agency Is Missing w/ Richard Banfield
AI is disrupting every industry and maybe it’s caused a shake up or 2 in your agency over the last year.  But there’s an opportunity that most agencies are likely overlooking. That’s according to today’s guest, Richard Banfield. Richard is a veteran of agency life, a self-describ ... Show More
51m 46s
Oct 2024
Small Habits KILLING Your Pitch (Based on Science) w/ Tom Martin
Scientific research shows there are common parts of your deck design and delivery that are causing your agency's pitches to fall on deaf ears. As today’s guest, Tom Martin explains, in some cases, that’s pretty close to literally true: your potential clients aren’t even hearing t ... Show More
56m 3s
Recommended Episodes
Mar 2025
The #1 Mistake Killing Your Social Media Growth | Tea with GaryVee Ep. 68
<p>🔥 The game has changed—are you keeping up? In this episode of <em>Tea with GaryVee</em>, I dive deep into the shifting landscape of social media, why follower counts don’t mean sh*t anymore, and how <em>content</em> is the only thing that matters.</p><p><br></p><p>We talk abo ... Show More
31m 40s
Nov 2024
"Trained As A Spy At 10” - Sex Trafficking Survivor Anneke Lucas NAMES Her Billionaire Abusers | PBD Podcast | Ep. 511
<p>This intense and emotional interview with Patrick Bet-David and Anneke Lucas dives into shocking allegations surrounding global networks, human trafficking, and powerful elites. </p> <p>Anneke shares her harrowing story of survival, detailing claims of abuse, manipulation, and ... Show More
1h 56m
Oct 2024
Escalation Culture – Driving Alignment in Cross-Functional Teams (Edu)
<p>Are you struggling with decision-making bottlenecks in your fast-paced startup? Do you find your teams hesitant to bring problems to leadership? It's time to embrace the power of escalation.</p> <p><br /></p> <p>In this episode, Chris Saad and Yaniv Bernstein dive deep into th ... Show More
53m 55s
Sep 10
"Big Pharma Is Organized Crime" - Whistleblower Peter C. Gøtzsche REVEALS Pharma’s Dirty Secrets | PBD Podcast | Ep. 644
Patrick Bet-David sits down with whistleblower and author Dr. Peter C. Gøtzsche, who reveals why he calls Big Pharma “organized crime,” exposing the industry’s bribery, corruption, and dangerous practices hidden behind prescription drugs and corporate power.------🍋 ZEST IT FORWA ... Show More
1h 16m
Jun 2023
Advice For New Entrepreneurs On Setting Habits, Hiring Team Members, And Prioritizing Tasks w/ Jay Papasan (Author of "The One Thing")
<p>What if you could successfully reach your goals by mastering just a few key habits? Join us as we chat with Jay Papasan, the author of &quot;The One Thing,&quot; to discover the power of habits and goal setting. Learn how successful individuals and companies have unlocked extr ... Show More
23 m
Oct 2024
The Podcast Playbook: Hala Taha on Podcast Growth, Monetization & LinkedIn Strategies
I had an amazing conversation with Hala Taha, someone who has not only been instrumental in running my podcast but has also completely transformed the way I think about podcasting as a business. We dive deep into her journey from working in radio and starting her own blog to crea ... Show More
59m 50s
May 2025
"No One's EVER Seen This" James O’Keefe BREAKS Epstein Files, FBI RAID Plot & Project Veritas Split | PBD Podcast / Ep. 591
Patrick Bet-David and Vincent Oshana sit down with James O’Keefe as he reveals leaked info from inside the U.S. government. He details an FBI raid, seizure of his phone, and access to his Signal messages. O'Keefe dives into his politics and gives his opinion on Pam Bondi, Dan Bon ... Show More
1h 51m
Apr 2022
Clarify Your Thinking—Get Sh*t Done Step 2 ~ 4 | 5
Once you have created a culture of listening, the next step in the Radical Candor Get Sh*t Done Wheel is to push yourself and your direct reports to understand and convey thoughts and ideas more clearly. Trying to solve a problem that hasn’t been clearly defined is not likely to ... Show More
39m 33s
Nov 11
Mafia States of America | Episode 5 - "The Fall of the Mafia"
In Episode 5 of Mafia States of America, the bosses dissect the fall. From the RICO Act to Joe Banano’s book that gave prosecutors their blueprint, Patrick Bet-David unpacks how Giuliani weaponized the law and crushed Cosa Nostra. Sammy and Michael face the truth of how greed, pr ... Show More
44m 26s
Mar 2025
Andrew Tate Tells America: “I’M BACK!” – The Interview They Tried To Stop | PBD Podcast | Ep. 555
<p>Patrick Bet-David reunites with Andrew Tate for a third interview. </p><p><br /></p><p>After visiting him under house arrest, Patrick now welcomes Andrew to Florida. </p><p><br /></p><p>Newly freed, he opens up about his wild ride—from legal fights to rebuilding his empire. Do ... Show More
3h 22m