logo
episode-header-image
Oct 2024
53m 55s

Escalation Culture – Driving Alignment i...

Yaniv Bernstein, Chris Saad
About this episode

Are you struggling with decision-making bottlenecks in your fast-paced startup? Do you find your teams hesitant to bring problems to leadership? It's time to embrace the power of escalation.


In this episode, Chris Saad and Yaniv Bernstein dive deep into the critical role of escalation in modern, autonomous organizations. They explore why it's essential, why it's often avoided, and how to create a culture that encourages and rewards effective escalation.


In this episode, you will:

  • Discover the four main types of escalation and when to use them
  • Learn why escalation is crucial for maintaining alignment in autonomous teams
  • Understand the cultural and psychological barriers that prevent effective escalation
  • Gain practical tips for escalating issues well and receiving escalations as a leader
  • Explore strategies for creating a company-wide culture that values and rewards escalation
  • Learn how to build a consensus-driven culture that still enables fast decision-making.
  • Recognize the importance of clear organizational structures in facilitating escalation
  • Hear real-world examples of how effective escalation can positively impact your career and company


The Pact

Honour The Startup Podcast Pact! If you have listened to TSP and gotten value from it, please:


Key links


Learn more about Chris and Yaniv

Work 1:1 with Chris: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://chrissaad.com/advisory/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Follow Chris on Linkedin: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/chrissaad/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Follow Yaniv on Linkedin: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/ybernstein/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠


Credits

Editor: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Justin McArthur⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Content Strategist: Carolina Franco https://www.linkedin.com/in/francocarolina/

Intro Voice: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jeremiah Owyang⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Up next
Yesterday
Insiders React: New ChatGPT Dev Tools Threaten App Store + Sora 2 Launch, Apple Removes ICE Block
What happens when AI stops being a product and starts being a platform?With OpenAI’s latest Dev Day changing the game, we might find out sooner rather than later. In this episode, Chris and Yaniv explore OpenAI’s Dev Day and the huge announcements made (including the Sora 2 launc ... Show More
47m 2s
Oct 6
Nailing Your Market Niche w/ Dutch CEO, Joe Spector (Spotlight)
What happens when a founder who took a taboo health topic mainstream decides to reinvent pet care? In this Spotlight episode of The Startup Podcast, former Hims co-founder Joe Spector faux-pitches his startup Dutch, a telemedicine platform making veterinary care accessible, affor ... Show More
58m 59s
Oct 2
Insiders React: ChatGPT Pulse: An Overpriced Daily Digest? + Hollywood’s First AI Actress, Amazon’s $2.5B Settlement
OpenAI just launched ChatGPT Pulse, a succinct, personalized daily feed. Will this shift the focus of AI from performance to personal context? Or is it just an overhyped, overpriced daily digest? In this episode, Chris and Yaniv get right into this week's tech news: the reality o ... Show More
38m 7s
Recommended Episodes
Nov 2024
282: Leading from the Middle with Scott Mautz
Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Power Skills No one is more crucial to an organization’s success than middle managers. They hold the unique position of needing to lead up, down, and across their organizat ... Show More
33m 52s
Feb 2025
Ep 206 The Road to 2025: Smart Marketer’s Lessons, Growth & What’s Next
Molly Pittman is back with an inside look at Smart Marketer’s journey and the strategies shaping 2025! After a challenging yet transformative year, Molly shares what’s been happening behind the scenes, why Smart Marketer took a break from podcasting, and the key business shifts t ... Show More
32m 22s
Dec 2024
286: Transform Your Team Dynamics with Servant Leadership as a Service with Erik Rueter
Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Power Skills In a world where project teams juggle multiple roles, deadlines, and evolving business needs, finding a leadership approach that truly connects with team membe ... Show More
31m 10s
Jul 26
Leadership Isn’t About Doing Everything | Ep 366
We want to hear from you. If you're open to a quick chat with our producer or any of the other options, it only takes a few seconds to sign up: https://forms.gle/Enzzpq5FCVQKbHV9A Ever feel like you're doing your team's work for them? In this episode, Chris Do reveals the powerfu ... Show More
4m 57s
Dec 2024
287: The Power of Asking for Help: Why Even Top Leaders Don’t Go It Alone
Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Power Skills In the late 1990s, Apple was struggling. Co-founder Steve Jobs returned to the company, recognizing that he couldn’t rescue Apple on his own. So, he did what a ... Show More
35m 9s
Aug 28
Group Negotiation Secrets: How to Lead Without Losing Control
In this episode, Kwame Christian sits down with Colin M. Fisher, author of The Collective Edge: Unlocking the Secret Power of Groups, to explore the hidden psychology of group dynamics. From the dinner table to the boardroom, every group is a negotiation — balancing individual go ... Show More
1h 3m
Jan 2025
The Roadmap to Becoming an IMPACT Driver
Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Power Skills Hi, IMPACT Driver! The rules of leadership are shifting – and if you’re still managing projects the same way, 2025 might be a tough year. The leaders who thriv ... Show More
35m 13s
Feb 2025
Embracing AI and Reducing Bias with Torin Ellis
Ever wondered how AI can transform HR practices? Get ready to explore its potential to revolutionize employee communication and personalized learning and development. In this HRchat episode, Bill Banmham welcomes back the dynamic Torin Ellis. Listen as Torin shares insights from ... Show More
19m 10s
Sep 12
Ep 40. Culture, Connection, and Change: Adrian Simpson’s guide to effective leadership
Send us a textIn this fascinating episode of Money Majlis, host Suvo Sarkar discusses the world of leadership, innovation, and high-performing organizations with Adrian Simpson, founder and CEO of Wavelength. Adrian, renowned as the “Chief Connector,” shares his unique perspectiv ... Show More
1h 13m
Aug 14
Elevate Your Success
Welcome to Accelerate Your Business Growth. In this episode, Diane Helbig sits down with Curtis McCollum—mindset coach and host of The Curtis McCollum Show—to explore how entrepreneurs and business leaders can identify and break through subconscious blocks that may be limiting th ... Show More
16m 19s