The restaurant business is notoriously competitive and often propelled by passing fads. But, first at the helm of Au Bon Pain, and then as the founder of Panera Bread, Ron Shaich managed to create an entirely new category of dining between fast food and table service and then dominate that market in the United States. He says the strategies that brought him ... Show More
Oct 7
The Trouble with Tech Companies (and Their Strategies)
Cory Doctorow, author and digital rights advocate, argues that big tech companies from Facebook to Google and beyond have evolved - or devolved - in a disappointing way. He says that many large tech companies begin with a good product, but that over time they prioritize first bus ... Show More
26m 30s
Sep 30
How to Lead with Courage in Chaotic Times
Courage involves taking bold action despite uncertainty and fear. In a volatile business environment, it's hard to be brave. But Ranjay Gulati, a professor at Harvard Business School, says that there are strategies any of us can use to get improve our ability to make smart bets o ... Show More
32m 9s
Sep 23
Steven Pinker on Speculation Bubbles, Super Bowl Ads, and What Leaders Need to Know About Group Psychology
As a leader, psychology is fundamental to your success - whether that means understanding consumer behavior, team dynamics, or even your own biases and blind spots. Harvard professor Steven Pinker says that an important phenomena to understand is that of common knowledge and its ... Show More
27m 29s
May 2024
Trendspotting with Ron Shaich: Panera, Cava, and Beyond
Some business leaders have a seemingly psychic ability to spot trends, and take them mainstream at just the right moment. Ron Shaich is one of those. As a pioneering force behind fast-casual dining, Shaich saw that a growing number of Americans craved higher quality food in a rel ... Show More
27m 40s
Feb 2024
Revitalizing a Brand by Embracing Change: How Applebee’s Reinvented Their Marketing Approach
From its inception in 1980 to the present day, Applebee’s has been a staple of American culture, offering comfort food and a welcoming atmosphere to patrons across the nation. However, like any long-standing brand, Applebee’s has faced its share of challenges, including a need to ... Show More
28m 39s
May 2024
Bobbie Lloyd, CEO of Magnolia Bakery, on how Kindness, Humanity, and Passion Correlate with Success
Bobbie Lloyd, CEO of Magnolia Bakery, shares her journey from culinary school graduate and former chef for Calvin Klein to leading an iconic brand renowned for its amazing cupcakes and out-of-this-world banana pudding, a favorite of host Robert Tuchman. After working under former ... Show More
41m 47s
Feb 2020
Panera Bread/Au Bon Pain: Ron Shaich (2018)
In the early 1980s, Ron Shaich bought a small, struggling Boston bakery chain called Au Bon Pain, and built it out to 250 locations nationwide. Ron then saw an opportunity to build something even bigger: Panera Bread. It was the start of "fast casual" – a new kind of eating exper ... Show More
42m 9s
Aug 2023
928: Strategy Between the Slices | Steven Cirulis, CFO, Potbelly
Perhaps it would be fair to speculate that were it not for the changing dietary habits of Americans and surprise arrival of a global pandemic, Steven Cirulis would likely not be occupying the CFO office at Potbelly Sandwich Shop.The pursuit of new alternative proteins inside the ... Show More
57m 25s