“It is impossible to be close to suffering and not be impacted by it” – Mark Ventrella.
“Most healthcare providers enter the field with the intent to help others and provide empathic care for patients with critical physical, mental, emotional, and spiritual needs. Healthcare providers, however, can be impacted by the continuing stress of meeting the often overwhelming needs of patients and their families which may result in compassion fatigue. ” https://proqol.org
One could easily substitute Cross-Cultural workers for health care providers in this definition as often they are in positions of caring for those around them. The ProQOL is an excellent source for assessing burnout, compassion fatigue, and compassion satisfaction.
Professional Quality of Life (proQOL) is intended for any helper – cross-cultural workers, health care professionals, social service workers, teachers, attorneys, emergency response, etc. Understanding the positive and negative aspects of helping those who experience trauma and suffering can improve your ability to help them and your ability to keep your own balance. https://proqol.org