98. Give It to Me Straight: How to Give ...

"You want to own the message and your narrative."Strong communication is about more than delivering a message—it’s about building trust over time. As Zoom’s Chief Marketing Officer, Kim Storin has helped shape communication at one of the world’s most recognizable brands, balancin ... Show More

"If these masters are still continually trying to improve their own craft, I don't have any excuses."The world's best don't reach the top and stop learning—they keep refining their craft. David Rogier, founder and CEO of MasterClass, has spent years sitting across from elite perf ... Show More

“Communication is the number one way to remove friction.”If communication is the key to connection, then removing friction is what makes every interaction work. According to Vanessa Van Edwards, the most effective communicators aren’t just skilled with words—they know how to alig ... Show More

Are you struggling to give and receive feedback at work? Executive coach and organizational consultant Ben Dattner says giving good feedback is really about how you deliver it. He takes questions from Dear HBR listeners about what to do when an employee isn’t making changes based ... Show More

<p>Build a team, stay focused, make better decisions, and crush your competition with the practical insights from this interview with David Dodson. The Wall Street Journal and USA Today bestselling author shares his expertise on effective management and leadership, offering tacti ... Show More

After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode:Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving posit ... Show More

Some managers give meaningless positive feedback. Others are unreasonably critical. But Kim Scott, cofounder of the executive coaching firm Radical Candor, says good leaders can give honest feedback in the moment—as long as it’s rooted in a strong relationship. 

This month’s coaching conversation follows a client as he works to shrink his blind spot through feedback. He and Tom discuss lowering the barriers that stop us all from taking in feedback. In the episode Tom mentions “Thanks for the Feedback” by Douglas Stone and Sheila Heen. To ... Show More

<p>Part of your job as a manager is to give feedback. And yet, if your work has never given you guidance or training on how to do it well, you&#39;re not alone! In this episode you&#39;ll learn why it&#39;s important to have an intentional approach and strategy, and how communica ... Show More

Do you need to get better at giving and receiving feedback? Dan and Alison answer your questions with the help of consultant Ben Dattner. They talk through what to do when your employee wants to give you feedback, your feedback to others doesn't seem to make a difference, or some ... Show More

A leader and her coach discuss a three-step model for turning upward feedback into a learning conversation that might allow the boss to hear the message. This month’s coaching conversation explores whether feedback should be given upwards in the first place. If so, are there ways ... Show More

Kim Scott, a cofounder of the executive coaching firm Radical Candor, says that too many managers give meaningless positive feedback, while many others are highly critical without showing any understanding. Scott, who previously worked at Google and has consulted for Twitter and ... Show More

In today’s episode, we cover effective feedback with Therese Huston. Therese founded the Center for Excellence in Teaching and Learning at Seattle University, has given more than 225 keynotes, talks, and workshops, and is the author of Let’s Talk: Make Effective Feedback Your Sup ... Show More