As email has becomes an increasingly clogged communication mechanism, businesses looking for more direct ways to communicate with their customers in a B2B context have been turning to Slack, Microsoft Teams, Discord and other channels.
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Yesterday
Texas halts new data centers as governor calls for audits; also, is the future of data centers portable?
Texas Governor Greg Abbott has paused new data center development until an audit has been completed. Also, on Tuesday, AI infrastructure company Runware announced the launch of its own modular data center called Sonic Inference Pod. Learn more about your ad choices. Visit podcast ... Show More
8m 29s
Oct 2021
Working Toward Company Alignment with Cal Henderson, Slack Co-founder and CTO, and Genevieve Weber, Salesforce Platform, SVP and COO
<p>There’s a whole new manner of interacting at work now, especially with the rise in remote and hybrid workflows. The digital transformation was already well under way and then, if the transition was a campfire, the pandemic poured lighter fluid on it. Fortunately, lots of compa ... Show More
52m 1s
Nov 2021
Powerful Communication Across the Company with Eric Carrasquilla, SVP and GM of Digital Engagement Solutions at CSG, and Tim Vanderham, Chief Technology Officer and SVP of Software at NCR Corporation
<p>In business, there can be a tendency to label, categorize, and then make corresponding assumptions. This is very reasonable. In order to organize, it’s necessary. One less than ideal aspect of this mentality is that certain responsibilities may be assumed to be mostly relevant ... Show More
50m 58s
Mar 2023
The Power of Omnichannel Communication in Banking
Customers are more likely to engage with their bank or credit union if contacted in a timely manner on their preferred communications platform. More than ever, these channels are highly personalized digital options. Be it text, video, audio, secure chat, or social messaging, cons ... Show More
33m 30s