Customers are more likely to engage with their bank or credit union if contacted in a timely manner on their preferred communications platform. More than ever, these channels are highly personalized digital options.
Be it text, video, audio, secure chat, or social messaging, consumers want their financial institution to stay connected with them at every poin ... Show More
Aug 19
Build a Bank Brand Worth Fighting For
Fintech disruptors like Chime, Revolut, Venmo and the Cash App have shaken up the banking world by positioning themselves against traditional banking's pain points, yet most established banks continue to compete on incremental improvements rather than bold differentiation. Consum ... Show More
44m 12s
Aug 12
When 93% Mobile Adoption Drives Innovation
Thailand's banking sector is experiencing a remarkable evolution, driven by regulatory innovation, mobile-first consumer behavior, and some of the world's most stringent operational requirements. Leading this transformation at one of the region's most influential financial instit ... Show More
37m 32s
Aug 5
The Untold Journey of a Female Tech CEO
For tech firms serving banks, survival isn’t guaranteed. It takes more than a great product or engineering talent to stay ahead. It requires relentless innovation, the ability to scale without losing agility, a deep understanding of financial institutions' pain points, and above ... Show More
54m 6s
Jan 2021
493. Insights: Partnerships in finance: building the new banking ecosystem
With the help of fintechs, BaaS, third party providers and even M&As, banking as we know it is changing. Partnerships are proving to be the key to unlocking what the future of the banking ecosystem will look like. In this episode, Adam Davis sits down with a panel of guests for a ... Show More
46m 18s
Feb 2021
500. Brexit, blockchain and big techs - the journey so far
Between various office moves, company growth and of course, the pandemic, 4+ years and 500 episodes has whizzed by. In honour of the momentous occasion, David Brear, Simon Taylor and Jason Bates have come back together to look back on the biggest fintech and financial services to ... Show More
1h 12m
Jan 2021
494. News: Could the 2020s be THE decade for fintech?
Our expert hosts, Simon Taylor and Sarah Kocianski, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include:
Shamir Karkal - Co-founder and CEO of Sila, former Co-founder and CTO of ... Show More
58m 58s
Feb 2021
505. Insights: How to build a cashless society
Simon Taylor is joined by some great guests to talk about cashless societies. In recen years the popularity of cash has dwindled as digital payments have become faster, cheaper and more convenient. In the UK, Sweden, China and many parts of the world we’re moving closer and close ... Show More
40m 7s
Jun 2022
NFT.NYC organizers talk NFT adoption as conference gets under way
This week approximately 15,000 non-fungible token (NFT) enthusiasts from around the world descend on New York City for the fourth annual NFT.NYC conference, which features more than 1,500 speakers over four days. In this episode of The Scoop, NFT.NYC conference founders Jodee Ric ... Show More
36m 56s