Guest Marc Starfield discusses the meaning of the connected experience, workplace experience, and emotional and technological connection.
Over the last 15 to 20 years as the age of consumerisation and digital has taken hold – the fabric of how we live our lives has changed beyond recognition. We now have the capability to curate and design the experiences that help us to live our life the way we wish – how we communicate, how we learn, how we connect, how we shop, how we transact, how we consume music, entertainment. This has then led to a broader decision about how the different elements are connected together – so I can surface data in one location, access all records at any one time, connect different devices around a home or with my car and much more.
Organisations in the last 20 years and this very much links into the future of work, have needed to understand this changing context and replicate the experiences people are having at home. For many this has required a reimagination of data, process, insights, roles, operating models, permission models and much more – but it has presented an amazing opportunity for organisations to enhance how they execute their strategy, drive efficiencies when possible and be even more effective with all decision taken related to people.
We welcome the opportunity to discuss this enormous topic with Marc Starfield who has been championing and creating integrated and connected platforms and experiences over the last 15 to 20 years, most recently as the Group Head of HR Programmes and Systems at Vodafone.
The post The Human Factor Podcast Episode 32: The Connected Experience with Marc Starfield first appeared on The Human Factor Podcast by SAP.