From Luxury Institute's May 2023 white paper, Milton Pedraza, CEO, highlights the 7 luxury myths killing your brand's performance and how to overcome them. Luxury Institute continuously conducts insight-generating interviews with its global network of executives and expert members and HNW and UHNW consumers across the world to disprove these myths. Follow us ... Show More
Jan 2024
Priorities, Myths and Realities of AI in Luxury Goods and Services
AI is here to stay. That is a fact. How the luxury industry, a business segment that has always stood for delivering the best of the best products, services, and client experiences chooses to use AI requires deep consideration. Luxury Institute recently conducted a qualitative su ... Show More
17 m
Sep 2023
Extraordinary Customer Experiences - A Series: Clienteling
In Chapter 8 of Luxury Institute's latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss Clienteling: an essential element of any customer journey. Clienteling, if approached as a means to earn, create and nurture trust, activate referrals, and be an ethica ... Show More
26m 44s
Sep 2023
Extraordinary Customer Experiences: A Series - The Demise of the Luxury Department Store Experience
In Chapter 7 of Luxury Institute's latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss the recent headlines featuring “luxury” department stores: Nordstrom, Saks Fifth Avenue and Neiman Marcus. When was the last time you heard a story of an extraordinary ... Show More
27m 9s
Jun 2024
Does Luxury Maketh the Brand? #LuxuryUnedited
In this episode, Misha and Nez debate if high prices alone define a #luxury brand. They discuss recent price hikes from brands like #Chanel and #LouisVuitton, questioning if the quality and exclusivity still justify these costs. They highlight issues like declining quality, marke ... Show More
25m 21s
Dec 2021
Transforming Luxury: Key Takeaways
In 2021, in a special six-part series, BoF spoke to 22 pioneering thinkers from the worlds of business, technology and luxury, creative leaders and renowned ecologists, to investigate the forces driving transformative change in the $300 billion luxury goods market. In this episod ... Show More
42m 20s
Nov 2023
E 214 Communicate Like a Luxury Brand For Thought Leadership, Persuasive Communication Style, and Visibility
<p>In this episode, Laura is excited to introduce you to Carlo Pignataro, whose uber cool job is to help companies & individuals add a touch of luxury and elegance to their business so they can stay out of price wars and build emotional links with their clients/stakeholders. ... Show More
46m 41s
Nov 2024
Inside Luxury's Slowdown
<p>For nearly a decade, the luxury sector has experienced what seemed like limitless growth, with brands like Louis Vuitton, Gucci, and Chanel pushing product prices higher — and seeing consumers pay up. However, recent quarterly reports have marked a sudden shift, with even indu ... Show More
27m 36s
Sep 2021
How Did 2020 Impact Luxury? | Transforming Luxury
<p>Critic Robin Givhan, analyst Luca Solca, author Dana Thomas and Métier founder Melissa Morris discuss how luxury became a winners-take-all market and how growing consumer scrutiny is driving change.</p> <p>BoF is investigating how market disruption, new technology and increasi ... Show More
28m 30s