In this episode, Dr. Tarryn MacCarthy engages in conversation with Hope Lloyd, a Dental Hygienist, Thought Leader, Speaker, and Host of the Gums&Gossip Podcast. They delve into the crucial role of providing hope to patients and incorporating heart skills into dental services to ensure patients feel secure during their visits. Hope also sheds light on how she employs these same skills to educate professionals and assist them in forging enduring connections with their patients.
Hope is an accomplished dental hygienist and thought leader. She helps professionals and patients understand each other through her unique focus on hope and heart skills to reduce patient fears and create retention. Her extensive experience in the dental hygiene industry has given her invaluable insights into the crucial role that communication and empathy play in achieving success and building long-lasting relationships with patients.
In addition to her work as a dental hygienist, Hope is also a successful podcast "Gum Goddess" host of the Gums&Gossip Podcast, where she shares her expertise and insights with listeners. She is a common contributor to numerous publications focusing on soft skills. She has been a guest speaker at BrownGirlRDH on diversity and inclusion, demonstrating her passion for creating an inclusive and diverse environment in her profession.
Learn more about Hope:
Website: https://www.gumsandgossip.com
FB: @gumsandgossip
IG: @gumsngossip
Listen to her podcast: https://gumsandgossip.com/#podcast-links
Show notes:
[2:14] How did Hope discover her soft skills?
[5:48] What are these soft skills?
[6:43] What does she do if she’s having a rough day?
[8:54] How does someone choose their own happiness?
[12:13] Join The Radical Happiness For Practitioners Program to rediscover happiness within your profession and life. Check out https://www.thebizofhappiness.com/radicalhappiness
[13:21] Has she experienced overwhelm and burnout in the dental office?
[16:28] What does thriving look like to her right now?
[19:36] On the Gums&Gossip Podcast
[22:34] Where to find Hope
[23:25] What is her definition of happiness?
[24:25] Outro
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