The ups and downs of squiggly careers can take their toll and affect how we respond to challenging situations. Emotional agility is the skill of being able to manage our emotions at work so that they help us rather than hinder us. It's not about being robotic and having no emotions, instead it means being aware rather than acting on auto-pilot. As Victor Fra ... Show More
Apr 2018
WorkLife with Adam Grant: Faking Your Emotions at Work
You manage your own emotions at work—and your coworkers’ and customers’ emotions too. How do you do that without burning out? To find out how to get into character, deliver a great performance, and avoid exhaustion, Adam talks with actor John Lithgow and takes you inside the call ... Show More
33m 45s