If you’re the boss, you’re kind of an emotional shock absorber for your team. You’ve got to be able to deal with other people’s emotions. When we communicate, we communicate on an emotional plane and a rational plane at the same time. If you as the boss dismiss all emotional signals as unprofessional you’re not going to communicate very well. Showing compass ... Show More
Apr 2018
Faking Your Emotions at Work
You manage your own emotions at work—and your coworkers’ and customers’ emotions too. How do you do that without burning out? To find out how to get into character, deliver a great performance, and avoid exhaustion, Adam talks with actor John Lithgow and takes you inside the call ... Show More
33m 40s
Nov 2021
Both In-Person and Remote: The Secret Power of Emotions at Work
Maya Angelou famously said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”, and this rings especially true in the workplace. In this episode of Honest HR, host Wendy Fong speaks with Liz Fosslien about emo ... Show More
59m 21s