If you’re the boss, you’re kind of an emotional shock absorber for your team. You’ve got to be able to deal with other people’s emotions. When we communicate, we communicate on an emotional plane and a rational plane at the same time. If you as the boss dismiss all emotional signals as unprofessional you’re not going to communicate very well. Showing compass ... Show More
Oct 20
How can you confront a bullying boss without losing your job? (with Christina Wing)
While the podcast team takes a Radical Sabbatical, Kim interviews authors of books that have had a big impact on her over the past two years. We live in a world where the list of off-limits topics keeps growing. Age, failure, succession, failure, death, work-family conflict, mone ... Show More
44m 20s
Oct 6
How Microaggressions can have significant negative impacts (with Dr. Kecia Thomas )
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, Kim Scott speaks with Dr. Kecia Thomas, an organizational psychologist renowned for her research on workplace ... Show More
54m 26s
Aug 2024
The Right Way to Manage Emotions on Your Team
Many managers don't know what to say when a team member appears angry, frustrated, or sad. They might even feel it is unprofessional to acknowledge those feelings at all. But research shows that avoidance is costly. Doctoral student Christina Bradley and professor Lindy Greer, bo ... Show More
25m 46s