If you’re the boss, you’re kind of an emotional shock absorber for your team. You’ve got to be able to deal with other people’s emotions. When we communicate, we communicate on an emotional plane and a rational plane at the same time. If you as the boss dismiss all emotional signals as unprofessional you’re not going to communicate very well. Showing compass ... Show More
Aug 20
I Messed Up at Work: How to Recover from a Major Work Blunder 7 | 34
We’ve all been there—that heart-sinking moment when you realize you’ve messed up at work. Kim, Jason, and Amy discuss how to recover from a big mistake without letting self-blame take over. Inspired by a Reddit post about a project that fell months behind, they share lessons from ... Show More
45m 27s
Aug 6
Managing Managers: How to Navigate the Jump from Manager to Director 7 | 32
Kim, Jason, and Amy respond to a real-life leadership curveball: what happens when you accept a new role—only to find out mid-interview that it’s actually a director position? Inspired by a question from Reddit, they share practical advice for anyone navigating the leap from mana ... Show More
45m 47s
Apr 2018
Faking Your Emotions at Work
You manage your own emotions at work—and your coworkers’ and customers’ emotions too. How do you do that without burning out? To find out how to get into character, deliver a great performance, and avoid exhaustion, Adam talks with actor John Lithgow and takes you inside the call ... Show More
33m 45s
Nov 2021
Both In-Person and Remote: The Secret Power of Emotions at Work
Maya Angelou famously said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”, and this rings especially true in the workplace. In this episode of Honest HR, host Wendy Fong speaks with Liz Fosslien about emo ... Show More
59m 21s