What to do when we disagree about our deepest-held beliefs.
Oct 8
330. Quick Thinks: A CLEAR Way Through Conflict
“Conflicts in relationships might be unpleasant, but they aren’t inherently bad. In fact, they’re essential.”Conflict rarely gives us time to prepare. A sharp comment, unexpected criticism, or sudden disagreement can trigger strong emotions precisely when we need to communicate m ... Show More
15m 13s
Oct 5
329. Your Brand is Your Promise: The 4 C’s for Better Communication
“A brand is a promise, and a great brand is a promise well kept.”What does it take to build something people believe in? For Daniel Lubetzky, social entrepreneur and KIND Snacks founder, it starts with curiosity, compassion, creativity, and courage, along with a willingness to li ... Show More
24m 2s
Jun 2025
Think Being Honest Builds Trust? Not Always — Learn What Actually Works
What does it take to genuinely connect across cultures, identities, and worldviews? In this episode, we sit down with my friend Melisande Kingchatchaval Schifter to unpack the mindset and skillset behind powerful human connection. Having lived on multiple continents, worked acros ... Show More
38m 57s
Nov 2024
How to have curious conversations in dangerously divided times (w/ Mónica Guzmán) (re-release)
It's not a good feeling to be stuck in an argument with someone who doesn't seem to be listening to your point of view, especially when that someone is very important to you. So how can we strive to have deeper conversations with more respect, understanding, and open-mindedness w ... Show More
38m 32s
Apr 2019
How to lead a conversation between people who disagree | Eve Pearlman
In a world deeply divided, how do we have hard conversations with nuance, curiosity, respect? Veteran reporter Eve Pearlman introduces "dialogue journalism": a project where journalists go to the heart of social and political divides to support discussions between people who disa ... Show More
9m 12s
Jul 2019
Why it's worth listening to people we disagree with | Zachary R. Wood
We get stronger, not weaker, by engaging with ideas and people we disagree with, says Zachary R. Wood. In an important talk about finding common ground, Wood makes the case that we can build empathy and gain understanding by engaging tactfully and thoughtfully with controversial ... Show More
11m 28s