For Robin Hills, emotional intelligence is the human aspect of leadership. He joins us to talk about how leaders can improve the emotional intelligence of their team without being too personal. He also breaks down several concepts, both familiar and unfamiliar. He tells us that optimism is not really what we think it is. He also introduces the concept of emotional resilience and the power of the “pause.”
In this Episode:
[00:01 - 04:20] Opening Segment
[04:21 - 10:59] Emotional Intelligence of the Self
[11:00 - 17:48] Emotional Intelligence of the Leader
[17:49 - 27:36] Emotional Resilience of the Team
[27:37 - 38:44] Optimism Is Not What You Think It Is
[38:45 - 40:31] Closing Segment
Tweetable Quotes:
“When we’re looking at emotional resilience, we’re looking at human beings in stressful situations...we don’t bounce back from situations, we learn and we grow and we develop through situations.” - Robin Hills
“Ask a question and then pause and also use it before you actually answer a question.” - Robin Hills
Resources Mentioned:
Email robin@ei4change.com to connect with Robin. You can also get in touch with him on LinkedIn and Facebook. Check out his website to improve your emotional intelligence!