Building better relationships with your clients seems tricky because not all clients are the same. However, there are several general tips you can follow not only to start but also to maintain client relationships. A core principle of building better relationships is to underpromise and overdeliver, which can be exhibited when you always respond to client issues as soon as you’ve heard them.
Another valuable tip is making a lasting impression at the start by doing a specific act, which for other people may look old-fashioned, but can make your client feel they are important.
Tune in now and build better relationships with your clients!
In this Episode:
[00:01 - 02:29] Opening Segment
[02:30 - 06:34] Starting a Client Relationship
[06:35 - 12:59] Maintaining a Client Relationship
[13:00 - 14:11] Closing Segment1
Tweetable Quotes:
“As soon as you know there’s an issue or hear about an issue or your client brings an issue up, you wanna get on top of it immediately.” - Greg Rice
“At the end of the day, it’s about valuing [your clients] as in a business relationship...just valuing them as a human being, treating them as a friend...” - Greg Rice
Resources mentioned:
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Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.
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