Dec 2022
Episode 473: OK, Zoomer: Banks aren’t Ready for Generation Z
In This Episode
Banking leaders aren’t confident that they have the tools in place to effectively serve Generation Z customers, those born between 1997-2012. David Stillman, Founder of GenGuru and co-author of Gen Z @ Work says this lack of confidence is well-founded. He draws on ... Show More
55m 7s
Oct 2025
1002. Insights: The digital transformation race: big banks vs neobanks.
About this episode:In this episode, in partnership with Enfuce, host Benjamin Ensor dives into the real state of banking transformation in today’s digital-first world. It’s no longer just legacy banks versus neobanks; it’s about who can truly meet rising customer expectations, ma ... Show More
47m 5s
Jul 2024
What the FinTech? | S.5 Episode 12 | The emerging technologies driving innovation in payments
In the latest episode of the What the FinTech? podcast, we’re joined by George Maddaloni, CTO of Operations at payments giant Mastercard, to discuss some of the key technology trends in the payments space and how Mastercard is looking to approach its tech and innovation strategy ... Show More
32m 26s
May 2025
Providing Clarity in Chaotic Times
Samantha Beeler, President of the League of Credit Unions and Affiliates, joins 22 Minutes in Lending for an unfiltered conversation about the pressures and possibilities facing credit unions today. From board governance to regulatory uncertainty, Samantha shares how credit union ... Show More
22m 42s
Nov 2025
1012. Insights: How Lloyds, Santander and NatWest are shaping the future of banking innovation
About this episode: In this episode of Fintech Insider, we dig into how UK banks can reclaim their fintech edge in a fast-moving global market. Host Ross Gallagher and co-host Tim Heard from 11:FS are joined by innovation leaders from NatWest, Santander, and Lloyds Banking Group ... Show More
1h 1m
Nov 2025
1013. News: Big moves in the mortgage market - and is everyone using AI to manage their finances?
About this episode: Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast th ... Show More
1h 3m
Oct 2025
1006. Insights: AI in banking - What it really means for the customer
About this episode: AI is everywhere-your newsfeed, your boardroom, your LinkedIn inbox. But when it comes to real, customer-facing use cases in finance… there’s not much to see. Why isn’t AI transforming the customer experience yet? What’s working behind the scenes, and what’s j ... Show More
48m 27s
Aug 2024
How Micro-Engagements Generate Sales and Build Loyalty
Personalized, real-time micro-engagements are more than just a trend – they're reshaping the future of banking. By leveraging technology to create meaningful, timely interactions, financial institutions can build stronger customer relationships, increase loyalty, and stay competi ... Show More
1 h
In this Episode:
As the costs of meeting customer expectations and competitive pressures continue to rise, more banks are considering mergers and acquisitions to gain scale and stay relevant, but there are deep structural regulatory constraints that can often be an impediment. Everything from the way geographic boundaries are defined, to the way competiti ... Show More
<p class="p1">In this episode, Brian Gallagher highlights the rapid pace of change in business and technology—using AI, automation, and blockchain as analogies for how <span class="s1"><strong>physical therapy practices must evolve</strong></span> or risk falling behind.</p> <p c ... Show More
