Competing as a $1 billion financial institution puts pressure on operational efficiency and technology investment. However, modest size also presents opportunities. These institutions are typically large enough to invest in necessary technology while remaining agile enough to adapt quickly to local market needs and maintain close community ties.
On the Banki ... Show More
Aug 24
The Hidden Cost of Your KYC Process
Your institution is spending real money to bring people to the front door, and most of them never get through it. Cornerstone Advisors found 3.36 digital checking applications abandoned for every one completed, or nearly 9,000 potential accounts at the average institution. Resear ... Show More
11m 47s
Oct 2025
1002. Insights: The digital transformation race: big banks vs neobanks.
About this episode:In this episode, in partnership with Enfuce, host Benjamin Ensor dives into the real state of banking transformation in today’s digital-first world. It’s no longer just legacy banks versus neobanks; it’s about who can truly meet rising customer expectations, ma ... Show More
47m 5s
Jul 2021
545. Insights: How can tech and culture work together to shape the future of banking?
Our expert hosts, David Brear and Tim Heard, are joined by some great guests to dive into all thing new banking business models.
We start by looking at what the industry looks like now. Where are we, what are the banking models that we’ve seen come out and how has the industry ... Show More
54m 38s
Jun 2025
Chartway’s Bet on Branches, Bilingualism, Business Banking, and Tech
Rob Keatts, EVP and Chief Strategy Officer at Chartway Credit Union, joins us to talk about the bold moves Chartway is making—from investing $25 million in branch infrastructure to earning the Juntos Avanzamos designation to better serve Hispanic communities. With a strategy shap ... Show More
24m 43s