In this episode, Jay and Theo are joined by Pak Kusumo Martanto, CEO & Co-Founder of Blibli, who shares how the business is constantly adapting and staying agile to ensure excellent e-commerce experiences for millions in Indonesia. Pak Kusumo discusses how the pandemic was a wake-up call for many, with the needs of customers constantly changing. Keeping in m ... Show More
Jul 2022
The Transformation Debrief: Transforming Digital Supply Chains with Zebra Technologies
Zebra Technologies is one of the largest suppliers of barcode printing and scanning devices globally. In 1991, Zebra introduced 2D barcode scanners followed by Radio Frequency Identification (RFID) tracking tags, rugged mobile computers, tablets, and wearable devices for increase ... Show More
41 m
Jun 2022
How Apna is using data and AI to drive the gig economy in India
In this episode, Theo speaks to Ronak Shah, Head of Data at apna.co. As one of the largest gig economies in the world, India is seeing rising numbers among younger people joining the ecosystem. Driven by digital adoption and new ways of working, Apna saw an opportunity to help br ... Show More
28 m
Jun 2022
Using AI to Supercharge Data-Driven Applications with Zilliz
Theo is in the interviewer’s chair for this episode as Frank Liu from Zilliz joins the show to talk about how AI and machine learning are making it possible for developers to understand and extract more value from unstructured data such as text, audio, images, video, and more. Tr ... Show More
20 m
Feb 2022
Rakuten’s Takuya Kitagawa on Digital Twins, Getting a CEO to Love Data, and Moonshots
Whether you’ve passed your cursor over their logo on a streaming service, spotted it on the front of a Golden State Warriors jersey, or use their cash-back rebate system, the Rakuten brand is everywhere and actively expanding. Today’s guest, Takuya Kitagawa is the Managing Execut ... Show More
47m 7s
Sep 2018
How Alibaba Is Leading Digital Innovation in China
Ming Zeng, the chief strategy officer at Alibaba, talks about how the China-based e-commerce company was able to create the biggest online shopping site in the world. He credits Alibaba’s retail and distribution juggernaut to leveraging automation, algorithms, and networks to bet ... Show More
18m 6s
Mar 2024
2823: RingCentral: The Human Touch in AI-Powered Customer Service
Have you ever hung up after a customer service call, feeling more frustrated than when you dialed in? In today's episode, we delve into customer service, where dissatisfaction seems to be the norm rather than the exception. With a staggering 97% of people reporting poor interacti ... Show More
34m 34s
May 2024
E-Commerce Trends & Challenges: Insights w/ Jad Sfeir & Zeina Kettaneh
This episode of Below the Fold podcast features an engaging discussion on the current state and future of e-commerce. Host Ibrahim Jabri and guest Jad Sfeir, Principal at 6TIUM, along with Zena Kettaneh from Publicis Media, delve into the mainstream adoption of e-commerce in thei ... Show More
42m 24s
Apr 2023
2339: NEC Corporation of America - Biometrics, Digital Identity, and the Future
In this episode, I am joined by Eugene Le Roux, Vice President of Digital Government at NEC Corporation of America, to discuss the ever-evolving landscape of biometrics and digital identity. With digital access to government services becoming increasingly essential, we delve into ... Show More
24m 25s