logo
episode-header-image
Jun 2022
14m 21s

247: How to communicate recommendations ...

FirmsConsulting.com & StrategyTraining.com
About this episode

For this episode, let's revisit a Strategy Skills classic where we discuss how to communicate recommendations that are radical in nature.

If the recommendations are presented too early, they are hypotheses with little data backing them and they can be easily challenged.

If the recommendations are presented at the end, it shocks the client and there likely will be little agreement from the client.

The solution is to present early but to present them as hypotheses. That seems easy, but this podcast explains the communication mistakes that occur when most consultants present complex hypotheses very early, and how to fix them.

You will learn that communication, your choice of words, and the way you emphasize them can dramatically alter the way the client interprets what you are saying. In fact, the emphasis will radically alter the meaning.

Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Up next
Oct 8
592: London School of Economics Lecturer on AI, Strategy, and the Future of Marketing
This week’s podcast features Jenna Tiffany, London School of Economics lecturer, sharing actionable insights on why most marketing misses the mark and what real value looks like in an AI-driven business environment. Key discussion points include: The real reason marketing sometim ... Show More
54m 47s
Oct 6
591: Founder and CEO of Xenopsi Ventures on Behavioral Science That Sells
MichaelAaron Flicker, founder and CEO of Xenopsi Ventures and coauthor of Hacking the Human Mind, explains how applied behavioral science transforms insight into repeatable commercial advantage across brands, products, and customer experiences. Drawing from his experience buildin ... Show More
49m 3s
Oct 1
590: Wall Street Journal Best Selling Author on What Good Leaders Can Learn From Bad Bosses
Mita Mallick, Wall Street Journal–bestselling author and workplace strategist, examines how everyday managerial choices determine whether organizations are resilient, humane, and productive. Drawing on her leadership roles in marketing and human resources, as well as her lived ex ... Show More
52m 8s
Recommended Episodes
Jan 2022
435: What is corporate strategy? (Strategy Skills classics)
For this episode, let's revisit one of the classics by Strategy Skills where we discuss the most important concepts you need to understand in order to advance your career. Be reminded about what is Corporate Strategy and how is it different from the other types of strategies. Enj ... Show More
11m 22s
Apr 2023
571: Capturing and using feedback correctly (Case Interview & Management Consulting classics)
For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss how to capture and use feedback correctly. Candidates good through a lot of trouble finding practice partners and reaching out to current and former consultants. We do, however, find ... Show More
5m 37s
Jul 2023
594: Offering case solutions too early hurts you (Case Interview & Management Consulting classics)
For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about case solutions. Candidates sometimes prefer to be cautious and offer a solution earlier rather than waiting to fully flesh out the drivers and key issues in a case. The problem w ... Show More
6m 5s
Mar 2020
5. From Monologue to Dialogue: How to Handle a Skeptical Audience
Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how t ... Show More
17m 4s
Apr 2024
667: Five phrases to avoid (Case Interview & Management Consulting classics)
Communication and image in a case interview is governed by both what you say and how you say. It is true that how you say something tends to carry more weight. However, in some case, certain phrases should definitely be avoided because they cause much damage it is very hard to re ... Show More
15m 16s
Apr 2024
140. Rethinks: How to Handle a Skeptical Audience
Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how t ... Show More
17m 38s
Jun 2023
583: Estimation = Brainstorming = Structures (Case Interview & Management Consulting classics)
For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about the three core technical concepts around cases. We always teach clients estimation technique first, followed by brainstorming technique and finally full case technique. There is ... Show More
6m 39s
Jun 2024
You can't untie market sizings and 80/20 thinking (and you can't be a consultant without 80/20 thinking)
This clip is an excerpt from episode 07. Why we taught estimations first, where we explain why our coaching method involved (and our current teaching method also involves) teaching estimations before anything else, the skills estimations allow you to learn in isolation, and the f ... Show More
7m 45s
Jan 2024
644: Brainstorming with definitions (Case Interview & Management Consulting classics)
For this episode, let's revisit a Case Interview & Management Consulting classic where we talk about brainstorming with definitions. Brainstorming is very difficult and a crucial skill to have when solving cases, especially with McKinsey where the interviewer will constantly ask ... Show More
5m 9s
Apr 2024
671: Anecdotes on Poor Networking Calls (Case Interview & Management Consulting classics)
In this podcast we have listed some of the most common and most significant networking mistakes made by candidates. Since many of these have been made by clients, we have had an opportunity to discuss the mistakes, their motivations, the fall out and their response. Therefore, we ... Show More
17m 27s