How did Chick-fil-A become the third-largest restaurant chain in the U.S.? Why does it serve salad? And can Angie’s moral compass override her craving for a chicken sandwich?
Dec 2020
#405: Chick-fil-A’s Competitive Advantage with David Salyers
Who would’ve thought a little fast-food restaurant serving chicken sandwiches would become a global, industry-leading powerhouse known for its customer service? That’s right, Chick-fil-A’s success isn’t just a result of their delicious food. David Salyers, creator of Spark and fo ... Show More
1h 22m
Jul 2018
Chicken Salad Chick: Stacy Brown
For many of us, chicken salad is just another sandwich filling, but Stacy Brown turned it into a $75 million business. In 2007, she was a divorced mother of three looking for a way to make ends meet. So she started making chicken salad in her kitchen and selling it out of a baske ... Show More
55m 59s
Mar 2021
KFC vs Chick-fil-A | The Birth of the Bucket | 3
<p>It’s the 1950s in Kentucky and Harland Sanders faces bankruptcy once again. 65-years-old, broke, unemployed and desperate, he barnstorms the country, living out of his car, selling his secret fried chicken recipe to restaurant and diner owners. Franchising is a new concept and ... Show More
24m 41s
Mar 2021
KFC vs Chick-fil-A | Guns, Guts, and Gravy | 1
<p>It's the Great Depression, and in one of Kentucky’s toughest corners, Harland Sanders defends his gas station business with sheer moxie and a loaded shotgun. He expands it into a thriving motel and restaurant, but impatient tourists balk at long wait times for his most popular ... Show More
21m 56s
Apr 2021
KFC vs Chick-fil-A | The Henhouse Heats Up | 4
<p>It’s the late 1960s and Kentucky Fried Chicken’s new owner takes the rapidly expanding franchise public. America’s hottest new IPO makes dozens of employees instant millionaires, but not Harland Sanders, who sold his company for cash. Now brand ambassador, Sanders regrets his ... Show More
23m 39s