Milton Pedraza, Luxury Institute CEO, speaks at Luxury Daily's Luxury FirstLook 2022 Event and provides a luxury sector-by-sector analysis for 2022 Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com
Jan 2024
Priorities, Myths and Realities of AI in Luxury Goods and Services
AI is here to stay. That is a fact. How the luxury industry, a business segment that has always stood for delivering the best of the best products, services, and client experiences chooses to use AI requires deep consideration. Luxury Institute recently conducted a qualitative su ... Show More
17 m
Sep 2023
Extraordinary Customer Experiences - A Series: Clienteling
In Chapter 8 of Luxury Institute's latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss Clienteling: an essential element of any customer journey. Clienteling, if approached as a means to earn, create and nurture trust, activate referrals, and be an ethica ... Show More
26m 44s
Sep 2023
Extraordinary Customer Experiences: A Series - The Demise of the Luxury Department Store Experience
In Chapter 7 of Luxury Institute's latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss the recent headlines featuring “luxury” department stores: Nordstrom, Saks Fifth Avenue and Neiman Marcus. When was the last time you heard a story of an extraordinary ... Show More
27m 9s
Dec 2021
Transforming Luxury: Key Takeaways
In 2021, in a special six-part series, BoF spoke to 22 pioneering thinkers from the worlds of business, technology and luxury, creative leaders and renowned ecologists, to investigate the forces driving transformative change in the $300 billion luxury goods market. In this episod ... Show More
42m 20s
Sep 2021
Welcome to Transforming Luxury
BoF speaks to 22 pioneering thinkers from the worlds of business, technology and luxury, creative leaders and renowned ecologists, to investigate the forces driving transformative change in the $300 billion luxury goods market over a special six-part series, presented in partners ... Show More
2m 27s
May 2025
Inside The Great Luxury Reset
Instead of his usual place in the host’s seat, BoF founder and CEO Imran Amed appears this week as a guest in an interview with Jonathan Wingfield, editor-in-chief of System Magazine, alongside Luca Solca, senior research analyst at Bernstein – as featured in the debut issue of S ... Show More
1h 8m
Sep 2024
227 Dan Draper - Leading a Complex Organization
<p>The role of the CEO: In this particular case, it means leading a complex global organization. One with employees all over the world, interacting with a robust board, and countless other stakeholders. For Dan Draper, the CEO of S&P Dow Jones Indices, the job means that, and mor ... Show More
22m 9s
Sep 2021
How Did 2020 Impact Luxury? | Transforming Luxury
<p>Critic Robin Givhan, analyst Luca Solca, author Dana Thomas and Métier founder Melissa Morris discuss how luxury became a winners-take-all market and how growing consumer scrutiny is driving change.</p> <p>BoF is investigating how market disruption, new technology and increasi ... Show More
28m 30s
Aug 2025
Analysis: Best and Worst Sectors Heading into 2026
In this episode of Talking Wealth, Fil and Pedro reveal the ASX’s best and worst performing sectors, uncovering how each is positioned for the months ahead. From market trends to sector momentum, they break down what’s driving performance and where opportunities may be emerging. ... Show More
53m 44s