In this special episode of the Social Pros Podcast, Jay and Adam speak with a wide range of guests to discuss the importance of social and where it might be heading in the coming year.

Special thanks to our sponsors:

Salesforce Marketing Cloud (Magic Moments: How to Create Inspired Marketing to Amaze Your Customers: candc.dl/amazecustomers)
Convince & Convert (Experience This! Show: experiencethisshow.com)
Yext (The Everywhere Brand: http://offers.yext.com/everywherebrand)

In This Episode

Mark Josephson — CEO at Bitly
Kriti Kapoor — Head of Social Customer Care at Microsoft
Tim Washer — Keynote Speaker/Event Emcee/PowerPoint Comedian at Ridiculous Media
Kelley O'Brien — Director of Interactive, Digital, Social at Krispy Kreme
Laurie Meacham — Manager Customer Commitment at JetBlue Airways
Brooks Thomas — Social Business Advisor at Southwest Airlines

Visit SocialPros.com for more insights from your favorite social media marketers.

In this special episode of the Social Pros Podcast, Jay and Adam speak with a wide range of guests to discuss the importance of social and where it might be heading in the coming year.

Special thanks to our sponsors:

Salesforce Marketing Cloud (Magic Moments: How to Create Inspired Marketing to Amaze Your Customers: candc.dl/amazecustomers)
Convince & Convert (Experience This! Show: experiencethisshow.com)
Yext (The Everywhere Brand: http://offers.yext.com/everywherebrand)

In This Episode

Mark Josephson — CEO at Bitly
Kriti Kapoor — Head of Social Customer Care at Microsoft
Tim Washer — Keynote Speaker/Event Emcee/PowerPoint Comedian at Ridiculous Media
Kelley O'Brien — Director of Interactive, Digital, Social at Krispy Kreme
Laurie Meacham — Manager Customer Commitment at JetBlue Airways
Brooks Thomas — Social Business Advisor at Southwest Airlines

Visit SocialPros.com for more insights from your favorite social media marketers.

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