How tech will revolutionize retail

Agentic AI can automate routine work and improve merchandising decisions at scale. What does it take to translate potential into performance?See www.mckinsey.com/privacy-policy for privacy information 

Union Square Hospitality Group’s Chip Wade and John Ragan share their perspectives on customer experience, restaurant technology, and the future of dining.See www.mckinsey.com/privacy-policy for privacy information 

What are the trends shaping consumer sentiment and behavior in 2025—and what are the implications for brands and retailers?See www.mckinsey.com/privacy-policy for privacy information 

Read more > Listen to the podcast (duration: 23:52) > In this "Discussion on Digital", McKinsey's Brian Gregg speaks with leaders in Silicon Valley to explore how emerging technologies are reshaping business and consumer behaviors.See www.mckinsey.com/privacy-policy for privacy i ... Show More

Read more > Listen to the podcast (duration: 35:18) > Automation will leave few roles untouched. McKinsey’s Bryan Hancock and Bill Schaninger on how to ensure you and your team thrive in the future of work.See www.mckinsey.com/privacy-policy for privacy information 

How is AI transforming retail technology? In this episode, Chris Walton and Anne Mezzenga talk with Jessica Grisolia from Scandit about the latest innovations in smart data capture, shelf intelligence, and workforce efficiency. Find out how AI is not replacing store associates bu ... Show More

Get an exclusive preview of NRF 2025 as retail tech leaders dive into the game-changing innovations shaping the industry. From AI chatbots and RFID-driven inventory systems to unified commerce and omnichannel strategies, learn how these tools are driving better customer experienc ... Show More

Hear Microsoft General Manager for the US Retail Business, David Leibowitz, and Nuance Director of Intelligent Engagement, Sebastian Reeve as they discuss with Chris Walton and Anne Mezzenga how Generative AI can have a significant impact on your retail business. From personaliz ... Show More

Join us for our insightful conversation with Morgan Seybert, Chief Business Officer and Head of Retail at Tredence, as we explore the cutting-edge dynamics of AI-driven data analytics in retail, and, most importantly, how retailers can actually make money from them.Key moments:[0 ... Show More

In this episode of our 5 Insightful Minutes Series, the Head of Worldwide Retail, Restaurants & Consumer Goods Business Development at AWS, Justin Honaman, joins us to discuss the biggest retail trends of 2025. We explore how AI, Amazon Ads' new Retail Ad Services, and data-drive ... Show More

Read more > Listen to the podcast (duration: 26:17) > McKinsey’s Bryan Hancock and Bill Schaninger on the new technologies that help get the right people into the right roles fast -- generating higher returns, happier employees, and potentially, more women in the C-suite in the b ... Show More