Hear Microsoft General Manager for the US Retail Business, David Leibowitz, and Nuance Director of Intelligent Engagement, Sebastian Reeve as they discuss with Chris Walton and Anne Mezzenga how Generative AI can have a significant impact on your retail business.
From personalized product recommendations to enhanced visual merchandising, generative AI can h ... Show More
Today
Amazon Exits Fresh, E-Grocery Booms & eBay Bans AI Bots | Fast Five
In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, A&M's Ken Cochran and Jon Malankar joined Chris and Anne to discuss:Amazon shutting down its Amazon One palm recognition payment system an ... Show More
55m 40s
Jan 31
Lightning Round: Netflix AI, Rotisserie Chicken & Mushroom Coffee | Fast Five Shorts
This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid-fire takes on pop culture, consumer trends, and the lighter side of retail. From Netfl ... Show More
4m 44s
Jan 31
American Eagle’s Logistics Gamble | Fast Five Shorts
This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, breaks down American Eagle’s decision to shut down Quiet Logistics after acquiring the company for $360 million. Chris Walton and guest host ... Show More
5m 18s
Sep 2024
How You NEED to Use AI to REVAMP Your Customer Service, Marketing, Sales, Operations, and More w/ Steve Jones from Microsoft
In this episode, host Jay Schwedelson chats with Steve Jones from Microsoft about how small businesses can effectively harness AI to boost efficiency and enhance customer experiences. They explore practical, accessible AI tools and strategies that don’t require extensive technica ... Show More
19m 47s
Nov 2024
Leveraging Influencer Commerce
<p>CEO Jennifer Silverberg from SmartCommerce, a martech platform specializing in driving conversions for CPG brands, delves into the world of leveraging influencer commerce. Discover how tapping into influencer marketing can enhance your brand's reach and engagement, ultimately ... Show More
22m 53s
Aug 2024
279-Aslak De Silva, CEO of Selfly Store, on AI in retail
Aslak De Silva, CEO of Selfly Store, discusses the innovative business model of intelligent vending machines and the use of AI in retail. The conversation covers topics such as the unique features of Selfly Store, the role of innovation in business, the impact of dynamic pricing, ... Show More
21m 7s
Jun 2025
3 C's for CHRO Success, with SHRM CEO Johnny C. Taylor, Jr.
In this milestone 100th episode of People and Strategy with special guest Johnny C. Taylor Jr., CEO of SHRM, we dive into the intersection of technology and human capital, exploring how AI is reshaping HR practices and the workplace. Taylor reflects on his leadership philosophy, ... Show More
40m 48s
Apr 2025
Driving Multi-Modal Retail and Healthcare CX - with Brett Kiley of CVS Health
<p>In this episode of the AI in Business Podcast, Brett Kiley, Executive Director of Customer Experience and Client Solutions at CVS Health, joins us for a compelling discussion on the evolving landscape of customer interactions. With over two decades of experience, Brett shares ... Show More
18m 38s
Jan 2025
How a Framework Transforms Your Business Analysis Approach
In this episode Susan Moore and guest Laura Brandenburg, founder and CEO of Bridging the Gap, discuss how having a structured approach to business analysis can improve the outcomes, quality and value of our work. This approach can also lead to more confidence and credibility for ... Show More
46m 24s