Hear Microsoft General Manager for the US Retail Business, David Leibowitz, and Nuance Director of Intelligent Engagement, Sebastian Reeve as they discuss with Chris Walton and Anne Mezzenga how Generative AI can have a significant impact on your retail business.
From personalized product recommendations to enhanced visual merchandising, generative AI can h ... Show More
Nov 22
Lightning Round: Holiday Hacks, Hot Cocoa & Dick Van Dyke at 100 | Fast Five Shorts
<p>The lightning round brings holiday cheer and nostalgia to close this episode! Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.</p><p>Chris reveals he'll use "Santa GPT" (ChatGPT for holiday shopping) to find gifts for his mom, though she ... Show More
5m 20s
Nov 22
Target and Starbucks Create Exclusive Frozen Peppermint Hot Chocolate | Fast Five Shorts
<p>Target and Starbucks have partnered to create an exclusive frozen peppermint hot chocolate available only at Starbucks cafes inside Target stores nationwide. This episode, Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores why thi ... Show More
4m 32s
Sep 2024
How You NEED to Use AI to REVAMP Your Customer Service, Marketing, Sales, Operations, and More w/ Steve Jones from Microsoft
In this episode, host Jay Schwedelson chats with Steve Jones from Microsoft about how small businesses can effectively harness AI to boost efficiency and enhance customer experiences. They explore practical, accessible AI tools and strategies that don’t require extensive technica ... Show More
19m 47s
Nov 2024
Leveraging Influencer Commerce
<p>CEO Jennifer Silverberg from SmartCommerce, a martech platform specializing in driving conversions for CPG brands, delves into the world of leveraging influencer commerce. Discover how tapping into influencer marketing can enhance your brand's reach and engagement, ultimately ... Show More
22m 53s
Aug 2024
279-Aslak De Silva, CEO of Selfly Store, on AI in retail
Aslak De Silva, CEO of Selfly Store, discusses the innovative business model of intelligent vending machines and the use of AI in retail. The conversation covers topics such as the unique features of Selfly Store, the role of innovation in business, the impact of dynamic pricing, ... Show More
21m 7s
Jun 2025
3 C's for CHRO Success, with SHRM CEO Johnny C. Taylor, Jr.
In this milestone 100th episode of People and Strategy with special guest Johnny C. Taylor Jr., CEO of SHRM, we dive into the intersection of technology and human capital, exploring how AI is reshaping HR practices and the workplace. Taylor reflects on his leadership philosophy, ... Show More
40m 48s
Apr 2025
Driving Multi-Modal Retail and Healthcare CX - with Brett Kiley of CVS Health
<p>In this episode of the AI in Business Podcast, Brett Kiley, Executive Director of Customer Experience and Client Solutions at CVS Health, joins us for a compelling discussion on the evolving landscape of customer interactions. With over two decades of experience, Brett shares ... Show More
18m 38s
Jan 2025
How a Framework Transforms Your Business Analysis Approach
In this episode Susan Moore and guest Laura Brandenburg, founder and CEO of Bridging the Gap, discuss how having a structured approach to business analysis can improve the outcomes, quality and value of our work. This approach can also lead to more confidence and credibility for ... Show More
46m 24s