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Four Actionable Takeaways:
- Before a negotiation, know YOUR needs / wants + THEIR needs / wants
- Set expectations upfront that we don’t do end of month discounts before you need to
- Say the price and shut-up. Don’t try to justify it, it shows insecurity
- When they ask for discounts, ask probing questions to discover the truth behind the ask.
Mark Raffan’s Path to President’s Club:
- Host, Negotiations Ninja Podcast
- President, Content Callout
- Negotiation Master Class, Harvard University
RESOURCES DISCUSSED