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Jun 2019
4m 39s

When in Doubt, Pick up the Phone

ERIK J. OLSON & KEVIN DAISEY
About this episode
When dealing with an unhappy client, how do you remedy the situation? On today's episode of Journey to $100 Million, listen in as Kevin explains the difference in responding to a client that is unhappy via email vs. picking up the phone. When a conflict arises, it is easy to default to a simple email. An email is easy to shoot back, you are able to "take car ... Show More
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