Asking for the manager can be loaded. It can reveal who we think holds the power in a business—and who we think doesn’t. So what should a customer do when they’re not getting the right service? Jason Suerte Felipe shares his experience handling this question as a retail cashier. Beauty practitioner Asha Allen-Silverstein tells us why people don’t believe she ... Show More
Nov 2021
Answering your questions and looking back on Season 3
It’s the end of Season 3! Elena and Harv look back at some of the highlights of the season and answer some of your listener questions. Together, they discuss the challenges of hosting, finding the right questions to tackle, and share their proudest moments from the season. Thank ... Show More
17m 23s
Oct 2023
S6, Ep 2 Best Friend Therapy: Responsibility - Do we want it? Can we balance accountability and freedom? Who are we really responsible for?
This week we’re looking at the theme of Responsibility, how we feel about it, and how its meaning might change for us over time. Whether it begins with a badge on our blazers or a ticket to teenage independence, being given responsibility might not always be such a gift, when it ... Show More
40m 48s
Jul 2020
Innovative Impact: Discussing the Intersection of Business and Social Responsibility with Susan McPherson
What does it take for a company to do well? Not financially, but in terms of its impact on employees, the community, and the environment? Susan McPherson of McPherson Strategies makes it her mission to help companies create social impact and increase corporate responsibility, wit ... Show More
27m 22s
Mar 2024
Server SCREAMS at Rude Customer!
Drew Talbert is the GENIUS behind the hilarious series Bistro Huddy. Drew has been a server for DECADES, making him the perfect person to chat about all of the craziness that goes down in the restaurant industry. From the rude customers, to the irresponsible managers, and even th ... Show More
1h 2m
Jun 2021
Business Advice We Wish We Got w/ Blavity CEO Morgan DeBaun
CALLING ALL ENTREPRENEURS!!! Whether you have a business, a side hustle, or a just great idea, you NEED to tune in to today’s episode. This week, we talk to the one –the only– Morgan DeBaun, who is basically Steve Jobs to Black Millennials. Morgan is the Founder & CEO of Blavity ... Show More
40m 37s