Data Driven CX

With Guest Jennifer Belissent: Data Driven CX in the Telco Industry

With Guest Chris Poad: Data Driven CX in the Retail industry.

With Guest Trevor Hodges: Data Driven CX at a strategic, tactical, and operational level.

With Guest Jennifer McGinn, Senior Director of Product Marketing at Informatica

With Guest Theo van der Steen, CEO at Underlined and Guest Lecturer at the Jheronimus Academy of Data Science

With Guest Gene Cornfield, Managing Director and Experience Transformation Lead at Accenture Interactive (Part 2)

With Guest Gene Cornfield, Managing Director and Experience Transformation Lead at Accenture Interactive (Part 1)

With Guest Peter Ku, Industry Strategist at Informatica

CX Data Strategy with Trevor Hodges

With Guest Sarah Hillman, Global Head of CRM and Data at The Travel Corporation (TTC)