According to the Digital Banking Report, the top priority of the majority of financial institutions is to advance digital transformation. But what is the best way to proceed? And, where should organizations start?
People’s United Bank, a regional bank based in Connecticut started by forming a “business transformation office” to focus on digitization and tec ... Show More
Aug 4
Banking 2050: Who Owns the Customer?
Nick Cowell, Principal and US retail banking leader at Deloitte, joins Jim Marous to unpack the firm's new series, 2050: Banking Beyond, and the question at its center: in 25 years, will banks still own the customer relationship? They get into why that relationship is the asset m ... Show More
42m 43s
Aug 3
What You Can't Buy From a Solution Provider
The platform may have been designed to transform the institution, but often, the institution ends up redesigning the platform instead. Two institutions purchase the same digital account opening platform from the same provider. One can open accounts in just 3 minutes, while the ot ... Show More
9m 18s
Oct 2021
Real-life Digital Transformation in Banking
<p>Ken Meyer (EVP & CIO Consumer Technology at Truist Bank) talks about the 2yr transformation of Truist Bank (SunTrust and BB&T), managing multiple tech stacks, enabling a multi-cloud strategy, and internal communications and learnings. </p><p><b>SHOW: 561</b></p><p><b>C ... Show More
39m 31s
Oct 2025
1002. Insights: The digital transformation race: big banks vs neobanks.
About this episode:In this episode, in partnership with Enfuce, host Benjamin Ensor dives into the real state of banking transformation in today’s digital-first world. It’s no longer just legacy banks versus neobanks; it’s about who can truly meet rising customer expectations, ma ... Show More
47m 5s
Sep 2020
The Acceleration of the Digital Agenda
<p>Digital transformation is a buzzword that’s fun to say hard to grasp. As more and more organizations embark on these technological journeys, are they really being led by the proper steward? Rich Penkoski, the CEO of Markets for Deloitte Consulting, believes that in order for ... Show More
43m 35s
Jul 2021
545. Insights: How can tech and culture work together to shape the future of banking?
Our expert hosts, David Brear and Tim Heard, are joined by some great guests to dive into all thing new banking business models.
We start by looking at what the industry looks like now. Where are we, what are the banking models that we’ve seen come out and how has the industry ... Show More
54m 38s
Dec 2024
Ep 18. Innovation in action : how DBS earned the title of the world’s best digital bank
Send us Fan MailIn this episode, Piyush Gupta, the inspirational CEO of DBS Bank, tells us how a Singaporean bank raced ahead in innovation and digitisation to be crowned the world’s best digital bank. Is Technology the new “front office” of a bank? Will pure-play digital banks e ... Show More
56m 46s
Aug 2024
Ep 91. The Transformation of Emirates NBD with Pedro Sousa Cardoso
<p><b>Digital Leadership: Embracing the New Tech Age</b></p><p><b>This week, we sit down with Pedro Sousa Cardoso, Chief Digital Officer at Emirates NBD, to explore the state of banking in the UAE. We have an in-depth conversation on the evolving role of CDOs, increasing collabor ... Show More
46m 43s
Sep 2023
Innovation, Customer Obsession, and Partnership: The Three Pillars of Mashreq Bank with Radu Topliceanu
<p>Welcome to another stimulating episode of Couchonomics with Arjun, where we delve into the intricacies of the financial world! Today we're setting our sights on the evolving landscape of digital banking. We have an insider's look at how traditional banking is transfo ... Show More
59m 36s