Katherine Phillips, a professor at Columbia Business School, discusses research showing that African-Americans are often reluctant to tell their white colleagues about their personal lives — and that it hurts their careers. She says people should expect and welcome differences at work, and she gives practical advice for strengthening connections among collea ... Show More
Apr 14
To Gain Customer—and Employee—Loyalty, Go Beyond Good Enough
Companies that spend their energy on incremental improvements to products, services, and even employee experience might just be spinning their wheels. Author Marcus Buckingham argues that data show that the only way to truly make an impact on performance is to make sure customers ... Show More
29m 41s
Sep 2022
514. Roland Fryer Refuses to Lie to Black America
<p>The controversial Harvard economist, recently back from a suspension, “broke a lot of glass early in my career,” he says. His research on school incentives and police brutality won him acclaim — but also enemies. Now he’s taking a hard look at corporate diversity programs. The ... Show More
59m 54s