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Oct 21
44m 47s

Love the Mice, Not the Mousetrap: AI Ins...

Bill Gallagher
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Oct 28
Same Cockpit, Two Flight Plans: Work Hard or Think Hard
American Airlines flies about 1,800 more flights a day than United. Last year it made about $3 billion less. More motion, less money.Bill was an Executive Platinum flyer on American until the delays, broken connections and vanishing upgrades pushed him to United, where he's now a ... Show More
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Oct 7
Why Apple Built Retail on Kindness with Ron Johnson
When Apple announced it was opening retail stores in 2001, analysts gave the idea two years before the lights went out. Twenty-five years later, Apple Stores are the most profitable retail spaces on earth — more sales per square foot than Tiffany — and the man who built them says ... Show More
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Sep 30
Do You Really Want to Know? Why CEOs Dodge Honest Feedback
Everybody says they want to know how they're doing as a CEO. Then they fill the board with friendly faces, let the team filter the bad news, and cancel coaching when the numbers get ugly.Bill tells the story of interviewing his own leadership team at the jewelry company he ran fo ... Show More
16m 59s
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